Front Office Coordinator
Location: Omni Elite Athletix – Indian Trail, NC
Position Type: Part-Time
Schedule: Monday and Wednesday 4-8pm
About Omni Elite Athletix:
Omni Elite Athletix is a premier cheerleading and gymnastics facility dedicated to empowering athletes in a positive, high-energy environment. Our team is committed to excellence, professionalism, and building strong relationships with our athletes and their families.
Position Overview:
We are looking for a Front Office Coordinator who is customer service-oriented, organized, and thrives in a fast-paced, team-focused environment. This individual will serve as the first point of contact for our families, athletes, and guests—creating a welcoming and professional front desk experience that reflects the heart of Omni Elite Athletix.
Responsibilities:
- Greet families, athletes, and visitors warmly and professionally
- Answer phones, return voicemails, and respond to emails in a timely manner
- Assist with athlete check-ins, payments, registrations, and scheduling
- Provide accurate information about programs, events, and policies
- Process transactions and maintain accurate records using our management system
- Support coaches and staff with administrative needs
- Keep the front office area clean, organized, and stocked with necessary materials
- Handle inquiries and resolve minor issues with grace and professionalism
Qualifications:
- Excellent customer service and communication skills
- Friendly, approachable, and positive demeanor
- Highly organized and detail-oriented
- Ability to multitask and work under pressure during busy times
- Previous front desk, office, or customer service experience preferred
- Proficient in Microsoft Office and comfortable with computer-based systems
- Willingness to learn and grow with our program
- Must be dependable and punctual
Bonus if you:
- Have experience in a cheer, gymnastics, or sports facility
- Are CPR/First Aid certified (or willing to become certified)
Why Join Us?
At Omni Elite Athletix, we are more than a gym — we are a family. We offer a supportive team culture, the chance to make a positive impact in the lives of young athletes, and opportunities to grow within our organization.
To Apply:
Please send your resume and a short introduction to [email protected]
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Work Location: In person
