Position Summary:
The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations.
Responsibilities:
Executive & Strategic Partnership
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Serve as a trusted advisor, anticipating needs and managing competing priorities.
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Enable leadership effectiveness through proactive calendar management, meeting preparation, and streamlined communications.
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Develop briefings, dashboards, and materials to inform decision-making.
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Track and advance strategic priorities, ensuring alignment, accountability.
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Coordinate cross-functional initiatives and remove barriers to implementation.
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Support leadership visibility, preparedness, and stakeholder impact.
Board Relations
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Serve as primary liaison to the Board of Directors; partner with leadership to strengthen board practices and engagement.
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Plan and deliver effective board and committee meetings, including materials and follow-up.
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Support board recruitment, onboarding, development, and engagement.
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Align board efforts with strategic and revenue priorities.
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Ensure integrity, confidentiality, and adherence to Board of Excellence practices.
Operations & Organizational Effectiveness
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Lead continuous improvement of processes, systems, and workflows.
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Oversee core operations (facilities, vendors, administration) aligned with Home Office standards.
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Ensure compliance, mitigate risk, and implement scalable solutions to support growth.
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Foster a high-performing, service-oriented operational environment.
Financial & Business Operations Alignment
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Partner with Finance and Development to ensure effective financial and revenue processes.
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Support budgeting, forecasting, and reporting with accurate data and insights.
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Oversee operational aspects of revenue flow including gift processing, deposits, compliance).
Development & Executive Advancement
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Enable the Chapter Executive’s fundraising leadership through coordination of donor engagement and stewardship.
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Align board engagement with development priorities.
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Support activation of donor and volunteer experiences.
Cross-Functional Leadership & Communications
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Connect teams and Home Office partners to drive alignment and execution.
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Manage executive communications with clarity and professionalism
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Ensure strong stakeholder engagement and exceptional customer service.
Administrative & Infrastructure Oversight
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Oversee office operations, systems, and chapter coordination.
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Support CRM/data integrity and reporting as a system user.
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Supervise and support one administrative staff.
Special Projects & Strategic Initiatives
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Lead high-priority projects on behalf of the Chapter Executive.
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Identify and implement solutions to improve organizational performance.
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Handle sensitive matters with discretion and sound judgment.
Qualifications:
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Associate’s degree required.
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5+ years of experience in executive support, operations, or nonprofit administration.
Knowledge, Skills and Abilities:
- Proven experience supporting senior leaders and boards with professionalism and discretion.
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Strong organizational, project management, and problem-solving skills with exceptional attention to detail.
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Excellent written and verbal communication skills.
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Financial and operational acumen, including budget tracking and vendor management.
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Highly proactive and self-directed, with the ability to anticipate needs and manage priorities independently.
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Experience with CRM systems (e.g., Personify, Salesforce, or similar).
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Demonstrated integrity, sound judgment, and commitment to confidentiality and mission-driven work.
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Demonstrates commitment to the Alzheimer’s Association mission and delivers exceptional service.
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Drives results with strong ownership, attention to detail, and consistent follow-through.2
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Builds strong relationships with staff, volunteers, and board leadership.
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Thrives in a fast-paced, evolving environment.
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Handles sensitive information with professionalism and care.
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Ability to lift 50 pounds.
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Willingness to work evenings, weekends, and flexible work schedule when necessary.
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Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
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Ability to travel.
Title: Executive Assistant and Operations Manager
Position Location: Minnetonka, MN
Full Time: Based on 37.5 hours per week
Position Grade & Compensation: Grade 206 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $58,000 – $65,000
Reports To: Executive Director
