Why Back of the House Inc. - Super Duper?
Joining Back of the House means becoming part of a broader network of restaurants that value strong operators, thoughtful leadership, and long-term development. Our approach is relationship driven. We take time to understand our leaders’ strengths, experience, and career goals, then connect them with brands and teams where those qualities are most valued.
We believe great fast-casual restaurants are built by hands-on leaders who take ownership, set the tone for their teams, and consistently raise the bar. Leaders across our portfolio are supported through shared resources, training, and coaching, while still maintaining the autonomy and identity of the restaurant they lead.
If you are looking for more than a single role, and instead want access to a family of respected fast-casual brands with room to grow, Back of the House offers a pathway designed around people, potential, and long-term fit.
Super Duper Burgers - Los Gatos location is hiring!
Born and bred in the Bay Area, Super Duper Burgers is locally owned, community fueled, and obsessed with quality. From our first neighborhood shop to 20+ locations across Northern California, we bring together fresh, locally sourced ingredients, slow-food values, and genuine Bay Area hospitality. We’re building more than the Bay's best burgers here: we’re building a place where people, community, and great food come together.
What We’re Looking For
Applicants should be:
- Super SMILE!
- Super Friendly!
- Super Clean!
- Super Helpful!
Position Accountabilities
- Guest Experience – Ensure friendly, efficient, and consistent service during all shifts
- People & Culture – Support hiring, training, coaching, and retention of hourly team members
- Operations Excellence – Execute strong FOH and BOH standards, food quality, cleanliness, and shift-level compliance
- Financial Performance – Support labor management, controllable costs, and revenue-driving initiatives
- Compliance – Uphold company standards, food safety practices, health department standards, and California labor laws
Key Responsibilities (in addition to Position Accountabilities)
- Lead shifts with professionalism and strong floor presence
- Support hiring, training, and development of hourly team members
- Execute scheduling directives and monitor shift-level labor efficiency
- Ensure service, food quality, and cleanliness standards are consistently met
- Resolve guest concerns and support daily operational execution
- Partner with the General Manager to review performance metrics and drive improvement
Experience:
- Minimum of two years experience in fast-casual, QSR, or high-volume restaurants
- Able to work a management schedule
- Understanding of hospitality-driven service models
- Experience leading teams through busy service periods
- Working knowledge of labor management, food safety, and compliance
- Demonstrated ability to coach and support team development
Certifications
- Must be ServSafe Certified
- Current ABC Responsible Service of Alcohol certification
Physical Job Requirements
The ideal candidate must be able to perform all physical requirements of the role, with or without reasonable accommodation, including:
- Must be able to remain in a stationary position 80% of the time.
- You will be required to frequently lift and move boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs. for various needs of the restaurant.
- All locations have patios, and it is required that you work in outdoor weather conditions to take care of guests and maintain the patio area.
- You may be exposed to hot kitchen areas and walk-in refrigerators or freezers
Compensation & Benefits
- Competitive Salary/Pay and bonus aligned with role and experience
- 401 (k)GO Retirement Savings Plan
- We cover 100% of Health Insurance & Dental for this position
- Dining Privileges at 9 of San Francisco's Best Restaurants
- $1,000 Manager Referral Bonus (Applies to all 15 Restaurants in the group!)
- Employee Portal with access to digital pay-stubs, W2, and your insurance information
- Group gym membership rates
- Transportation and Commuter Benefits
- Paid Vacation
- Dedicated Career Development
- On-Demand Pay
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.
Job Types: Full-time, Part-time
Pay: $65,000.00 - $72,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
People with a criminal record are encouraged to apply
Work Location: In person
