Enthuse customers and provide best experience through best in class hardware, software and technical support services
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Unlimited employment contract
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Onboarding program
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Buddy program
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International job opportunities
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Pension scheme
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Health/ Medical insurance
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Dental insurance
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Sick leave payments
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Internal career development program
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Vision Insurance
- 2–3 years of hands-on IT support experience (printers, PCs, servers, or data center environments).
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Strong troubleshooting skills across hardware, software, and basic networking.
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Valid driver’s license and willingness to travel long distances between customer sites.
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Availability for rotational shifts, including 24/7 on-call support and Ability to lift and carry equipment up to 50+ lbs.
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This role is a Hourly Non-Exempt position with a targeted salary range of $23 – $25USD per hour.
Hemmersbach seeks a customer-focused Field Technician to provide timely onsite technical support for consumer and enterprise clients. The ideal candidate has experience with HP servers, data centers, printers, and PCs, plus strong customer service skills. This role represents Hemmersbach at client sites and requires willingness to travel long distances based on location and demand.
Responsibilities:
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Provide onsite and remote support for printers, PCs, servers, and data center equipment, ensuring timely resolution and customer satisfaction.
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Install, repair, upgrade, and configure hardware and software across client environments.
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Troubleshoot hardware, software, and basic network issues, including HP servers and enterprise systems.
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Work with dispatch, project managers, and technical teams to support smooth service delivery.
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Maintain accurate service, inventory, and issue records while following safety and quality standards.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
