Job Summary
The Dental Patient Coordinator is responsible for managing front-office operations and ensuring a positive patient experience. This role includes scheduling appointments, handling patient communications, verifying insurance, and supporting administrative tasks to maintain an efficient and organized dental practice.
This position requires a strong understanding of dental terminology, coding, and time management, along with excellent phone etiquette and administrative skills.
Arabic speaking is definitely a plus.
Duties
- Present treatment plans and explain procedures/costs
- Manage patient appointments, including scheduling, confirming, and following up on visits.
- Greet patients and provide a warm, welcoming experience
- Provide exceptional customer service through effective phone etiquette and communication with patients.
- Assist in the management of office operations, ensuring a smooth workflow within the dental office environment.
- Verify insurance and assist with billing and payments
- Support billing processes by verifying insurance information and assisting with claims as needed.
- Ensure that all patient interactions are handled with confidentiality and professionalism.
Requirements
- Proven experience in a dental office setting.
- Strong knowledge of CDT and dental terminology is essential.
- Excellent phone etiquette and communication skills to interact effectively with patients and healthcare providers.
- Proficiency in administrative tasks including office management and record keeping.
- Excellent organizational and multitasking abilities
- Experience with dental software applications, particularly OpenDental
- Ability to work collaboratively within a team while also being self-motivated.
Join our team as a Treatment Coordinator where you will have the opportunity to make a significant impact on patient care while working in a supportive environment.
Pay: $20.00 - $23.00 per hour
Work Location: In person
