Bring Warm Hospitality to Every Guest Moment
We’re looking for a Cashier to help create a smooth, welcoming, and memorable experience for every guest who visits Domaine Carneros. In this guest-facing role, you’ll support the Visitor Center team by processing transactions, assisting with retail and wine club needs, and helping keep our tasting spaces polished, organized, and ready for service.
This role is part-time with the following schedule: Wednesday-Sunday. While our base wage is minimal, given our generous incentive plan and tip earning potential, this position can typically earn an extra $7.00-$11.00 per hour.
If you thrive in a fast-paced hospitality environment, enjoy helping guests feel cared for, and take pride in accuracy, organization, and service excellence, this could be the perfect role for you.
What You’ll Do
- Welcome guests warmly by directing them around the property, answering questions, supporting tasting needs, and contributing to an exceptional Domaine Carneros experience.
- Process guest transactions accurately, including cash, credit cards, checks, gift certificates, promotional coupons, wine purchases, and retail sales.
- Balance assigned cash registers and maintain accuracy and accountability throughout daily operations.
- Assist wine club members with pick-up orders and help ensure a smooth, timely, and gracious service experience.
- Support retail sales by answering customer inquiries, promoting wines and retail offerings, and assisting walk-in guests with purchases.
- Keep the retail/concierge area clean, stocked, organized, and visually welcoming throughout business hours.
- Maintain knowledge of retail items, Domaine Carneros wines, tasting experiences, and the Chateau Society to better support guest questions and purchasing decisions.
What You Bring
- Minimum 6 months’ experience in a customer-facing role requiring cash handling and credit card processing in a fast-paced, high-volume hospitality environment.
- Intermediate computer skills, including comfort navigating database and table management systems.
- Strong attention to detail and the ability to accurately record financial transactions and maintain a balanced cash register.
- Excellent multitasking, prioritization, problem-solving, communication, and teamwork skills.
- Ability to stay warm, welcoming, gracious, and professional in a high-paced, high-traffic guest environment.
- Ability to work weekends, holidays, and evenings as needed.
- Knowledge of wines, winemaking, and the Napa and Sonoma areas is preferred.
- Ability to complete and maintain food handler's and responsible beverage service certification (must be at least 21 years of age) upon hire.
Why You’ll Love Working Here
- You’ll be part of a team that takes pride in delivering elevated and memorable wine experiences.
- Team-first culture: We collaborate, support one another, and celebrate shared success.
- Meaningful guest connections: You’ll help create moments guests remember long after their last sip.
- Growth & learning: Learn the flow of luxury hospitality and expand your wine knowledge.
- Purpose-driven workplace: Join a winery that values sustainability, community, and inclusivity.
- Great work deserves to be celebrated: To add a little extra sparkle for your hard work, this position is eligible for participation in the Domaine Carneros Incentive Plan that rewards individual and group sales, as well as other wellness, financial, and educational employee resources and benefits.
Domaine Carneros is an equal opportunity employer committed to fostering a diverse, inclusive, and collaborative workplace where every team member is valued and respected. We care deeply about our people, our community, and the land we steward, offering exceptional benefits that support wellness, growth, and sustainability. If you enjoy keeping things polished behind the scenes and being part of something special, we’d love to raise a glass to your application.
Pay: $16.90 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
