The Opportunity:
Provide excellent customer service to Mattel Toy Store customers and drive store sales.
- You must be able to work a minimum 3 days per week including Saturdays
- No time-off requests during Black Friday weekend
- Must have availability from September - December
What Your Impact Will Be:
- Operate the Point of Sale (POS) device and process payments for all guests.
- Enter new customers and update existing customers in the POS system accurately and with the correct membership type.
- Maintain an orderly and clean workstation.
- Actively engage with customers to promote weekly specials, add-on items, and other values and deals.
- Close POS, document sales transactions, track sales metrics, and provide reports to management on sales performance and customer feedback at the end of each shift.
- Leave a lasting impression as the FACE of Mattel
Customer Service
- Greet every customer and provide a friendly and welcoming environment.
- Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
- Promote products, explain features and benefits, and recommend additional products to maximize sales.
- Meet daily service and sales goals.
Qualifications
What We’re Looking For:
- Must be able to work at least 3 days per week, including Saturday. Saturday shifts are mandatory.
- Highly self-motivated team players with a positive attitude and a great work ethic.
- Excellence with customer relations and excellent communication skills.
- Highly organized and pays attention to small details.
- Impeccable time management.
- Dependable and responsible with an excellent attendance record.
- Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules
- Ability to work collaboratively in a fast-paced and sometimes stressful environment
Job Types: Part-time, Seasonal, Temporary
Pay: $19.00 per hour
Benefits:
Shift:
Ability to Commute:
- El Segundo, CA 90245 (Required)
Ability to Relocate:
- El Segundo, CA 90245: Relocate before starting work (Required)
Work Location: In person
