Position Summary:
Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory. This position reports to the home-gym General Manager.
Major Responsibilities:
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Lead Member Experience TM in their home Club Gym to ensure policies and procedures as outlined.
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Motivate Member Experience in their home Club Gym to emphasize superior Member Experience.
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Schedules for Member Experience at their home Club Gym.
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This position is a regularly scheduled member experience position in their home Club Gym.
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Support retail, concession, promotions.
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Conducts daily and month-end retail and concession inventories.
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Inventory Control to include locking up storage, receiving and reconciling incoming merchandise.
Qualifications & Requirements:
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Be self-motivated and able to motivate staff in a positive manner
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Must be organizational
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Possess strong motivational, communication, team building and training skills.
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Must have a high level of professionalism, honesty, integrity and work ethic.
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Must promote team spirit in the workplace.
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Possess good leadership abilities.
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Ability to handle customer issues with patience, tact and professionalism.
