About Us:
At Corsa Orthodontics, we believe in creating more than just beautiful smiles — we create lasting relationships. We’re passionate about delivering exceptional care in a friendly, professional environment where every patient feels like part of our family. We are looking for a motivated and organized Orthodontic Front Desk Coordinator to join our dynamic team and help us continue to provide the highest level of care.
Position Overview:
We are seeking a friendly and service-oriented Scheduling Coordinator & Front Desk to join the team at our thriving orthodontic clinic. As a Front Desk Coordinator, you will be the first point of contact for our patients. You will greet them as they arrive, book appointments, answer phone calls, and general front office duties. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Key Responsibilities:
- Greet patients as they arrive and provide an excellent experience
- Schedule, reschedule, and cancel patient appointments efficiently and accurately
- Answer phone calls, text messages, and emails in a professional manner
- Monitor schedule throughout the day, late and no-show appointments
- Schedule referring patient for first time appointments, upload paperwork and x-rays
- Confirm all first time appointments, email new patient forms, ensure all is paperwork completed
- Schedule Invisalign aligners pickup and deliver additional aligners at the front desk
- Ensure all patients are checked out at the end of the day, scheduled for future appointments and all chart notes updated
- Manage recall system, follow up with existing patients due for appointments and ensure no one falls through the cracks
- Manage lost patients list, track, follow up, and work to re-engage patients who have gone inactive
- Assist with filing, scanning, and other administrative duties as needed
- Maintain a clean and inviting environment, including opening, closing office duties & ordering office supplies.
- Provide general customer service and attend to the needs of patients as the first point of contact
Qualifications
- High school diploma or equivalent; associate degree or higher preferred
- 1+ year of experience, in a dental office or medical office setting is highly desirable.
- Excellent communication skills with a commitment to customer service
- Experience with Mac computers and practice management software (Cloud9, Dolphin, etc.) preferred
- Proficiency in Microsoft Office, Google Workspace, and general computer systems
- Strong organizational and multitasking skills
- Strong work ethic and positive attitude
Salary:
- $25-32 per hour depending on experience and qualifications,
- Opportunities for salary increases over time based on performance and contribution to the team. Exceptional performance can lead to regular reviews and potential pay raises as you grow with the practice.
Why Join Us?At Corsa Orthodontics, we value our team members and offer a range of benefits that set us apart:
- Flexible Schedule & Hours like no other dental office—enjoy better work-life balance!
- Paid Time Off (PTO) to recharge and enjoy life outside of work
- 5 Sick Days (40 hours) for when you need time to care for yourself
- 401K Match to help you plan for your future
- Company Profit Share because we believe in sharing our success
- Health Insurance to keep you covered
- Monthly Bonuses to reward your hard work
- Free Scrubs to keep you comfortable at work
- Quarterly Team Events for fun, connection, and building camaraderie
- And so much more!
If you’re ready to bring your skills to a supportive, patient-centered team that values both work-life balance and personal growth, apply today! Let’s make a difference together at Corsa Orthodontics.
Ready to join us? Apply now and take the next step in your dental career with a team that’s as invested in your success as you are!
Job Type: Full-time
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- Please explain why you'd be a good fit for this role based on past experience. Applicants who do not respond will not be considered. Thank you for your understanding.
Ability to Commute:
- San Jose, CA 95117 (Required)
Ability to Relocate:
- San Jose, CA 95117: Relocate before starting work (Required)
Work Location: In person
