Spitzer Toyota in Monroeville is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Flexible work schedule - 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer phone calls and respond to caller inquiries regarding appointments or general information
- Schedule appointments in accordance with the timing needs of callers and staff availability
- Route calls to relevant department or personnel
- Inform customers of special programs/incentives
- Making follow up phone calls to service customers
- Calling and confirming service appointments
- Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit
- Scanning and filing documents
- Performs other related duties as assigned
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent
- Proficiency with windows based computer programs
- Critical thinking skills and professional judgment
- Good listening skills and a positive attitude
- Must be a team player
- Ability to work independently
- Reliable transportation and attendance
- Strong organization skills
- Must be authorized to work in the United States.
AAP/EEO STATEMENT/ADA STATEMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Service = TAG2
https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7200279
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check and drug screen, in accordance with local laws and regulations?
Experience:
- customer service: 1 year (Preferred)
- phone etiquette: 1 year (Preferred)
License/Certification:
- driver's license (Required)
Work Location: In person
