NOW HIRING: Full Time Front Desk Receptionist. Starting pay $20.00 per hour, DOE. Training provided.
Multiple locations available.
Applicants must be at least 18 years of age to be considered for employment
At Weldon Barber, the Front Desk Associate is more than just a receptionist, they are a concierge. They are our first opportunity to engage with clients, and our last opportunity to impress them. They are our product knowledge experts, and our best brand ambassadors. Our FDA's are responsible for creating seamless, luxury experiences that consistently exceed expectations.
RESPONSIBILITIES
- Represents elevated brand image through professional hygiene and dress standards
- Greets clients as they arrive and ensures they are comfortable
- Answers phones and schedules appointments using salon booking software
- Builds familiarity and relationships with returning clients
- Makes calls to follow up and confirm upcoming appointments
- Offers and sells appropriate retail products
- Monitors retail stock levels and replenishes products as necessary
- Fulfills general front desk, administrative, and clerical tasks
- Maintains shop cleanliness and safety standards
- Assists stylists whenever possible
- Uses critical thinking to solve problems independently
- Must be able to perform any and all other duties assigned by supervisor
QUALIFICATIONS
- 1 years of prior customer service
- 1 year of prior client experience
- Proven experience managing multiple phone lines, scheduling clients, and multitasking efficiently while maintaining accuracy and professionalism
- Organized, professional, reliable, accountable
- Strong interpersonal, communication, and listening skills
- Flexible and able to adapt to business needs
- Able to operate point of sale system and handle sensitive client information
- Passionate and knowledgeable of salon industry products and services
- Comfortable with selling products and services consistently
- Able to work as part of a team
- May be required to stand for extended periods of time
- Previous salon experience preferred
- Applicants must be at least 18 years of age to be considered for employment
BENEFITS
PSL - Both part and full time employees are eligible.
PTO - Full time employees are eligible (30+ hours a week).
Health insurance option - for full time employees (30+ hours a week).
IRA option - for full time employees (30+ hours a week).
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
Application Question(s):
- Are you 18yrs. old?
- Have you previously worked for Weldon?
- Are you available to work weekends?
Work Location: In person
