JOB
The Dean of Technology Services/CIO provides strategy, vision and leadership in aligning the needs of students, faculty and staff with information technology solutions. This position oversees the development and implementation of the technology plan; providing direction and oversight for computing and telecommunication equipment and services to meet the needs of the College community.
EXAMPLE OF DUTIES
- Provides leadership, vision and management to the Technology Services department
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Selects, supervises, trains, motivates and evaluates a team of information technology professionals
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Responsible for the College network and systems, all telecommunication systems, media equipment and systems, servers and server management and technical support for the College community
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Oversees the revision and ensures compliance with the College’s Technology Plan
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Oversees the development, design and implementation of new applications and changes to existing computer systems and software packages
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Meets with stakeholders to assess new computing technologies and the feasibility of system enhancements to determine potential value for the college
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Ensures the continual functioning of mission critical operations
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Develops, reviews and evaluates all backup and disaster recovery procedures and plans specific to areas of responsibility
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Oversees technology related aspects of all College construction and renovation projects
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Provides project coordination, planning and leadership for all technology projects ensuring scope and direction of each project is on schedule and within budget
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Serves as co-chair for the Technology Committee
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Participates in appropriate committees and task forces as assigned
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Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals
SUPPLEMENTAL INFORMATION
Knowledge
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Knowledge and understanding of community college operations
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Knowledge of technology management theories, principles and practices
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Knowledge of business management principles involved in strategic planning, resources allocation and leadership techniques
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Knowledge of current trends in information technology
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Knowledge of the fundamentals of project management processes, methodologies, tools and techniques, with the ability to adapt them to the College
Skills
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Skill in budget preparation and budget management
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Advanced analytical and logical problem-solving skills
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Advanced organizational and project management skills in handling and directing multiple and complex assignments and projects
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Efficient and effective management of personnel resources; motivating, training, developing and directing
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Works effectively in a team environment with a customer service focus
Abilities
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Analyze problems, identify solutions and take appropriate action to resolve problems using independent judgment and decision-making processes
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Recognize College-wide priorities and work cooperatively to support their accomplishment
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Manage and work with personnel having a wide range of technical backgrounds
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Develop relevant and realistic technology plans, processes, policies and goals for the department
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Communicate effectively both verbally and in writing
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Establish and maintain effective working relationships with those contacted in the course of work
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Handle confidential information with absolute discretion
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Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
