Bilingual Business Administrator (Mandarin / English)
Job Type: Full-time
Location: In-person
About Us: Physician's Surrogacy is an industry-leading organization offering a full range of fertility services under one roof. We are passionate about helping women and men realize their dreams of becoming parents. If you are looking to contribute to a supportive, fast-paced team environment that emphasizes personal initiative, teamwork, and growth, we want you on our team!
The Role: We are looking for a highly organized Bilingual Mandarin Business Administrator to support our internal departments. In this dynamic role, you will get to know all aspects of our company and be involved in a wide range of projects and company initiatives that drive our growth. Utilizing your organizational skills, superb customer service, and administrative expertise, you will be a vital part of our esteemed healthcare facility.
What You'll Do:
- Cross-Functional Support: Assist in the development and implementation of department systems, procedures, and company-wide initiatives.
- Data & Records Management: Proactively establish and maintain highly organized filing systems; ensure the daily upkeep of Google Sheets and other IT tools with accuracy and speed.
- Communication: Compose, type, and distribute professional correspondence and memoranda; confidently make outgoing phone calls to clients and partners.
- Problem Solving: Exercise independent judgment to resolve issues, knowing when to handle matters independently and when to escalate them to management.
- Administrative Excellence: Handle confidential files with the utmost discretion and perform general office duties (filing, photocopying, mailing, etc.) to keep the team running smoothly.
- Additional Duties: Perform other related duties and special projects as assigned by management.
What You Bring:
- Education: Bachelor's degree required. (A degree in Biology or Life Sciences is highly preferred).
- Experience: Minimum of 1 year of hands-on administrative assistant experience. (Prior sales experience is a huge plus!)
- Language Skills: Fully bilingual with fluent reading, writing, and speaking abilities in both English and Mandarin.
- Technical Skills: Proficient in Google Sheets (required) as well as Microsoft Word, Excel, and Outlook.
- Core Competencies: * Excellent verbal, written, and interpersonal communication skills.
- Superb customer service and project management abilities.
- Highly organized, detail-oriented, and able to multitask effectively to meet tight deadlines in a fast-paced environment.
Why Join Us? We offer a comprehensive benefits package to support our team's well-being and future:
- Health, Dental, and Vision insurance
- 401(k) with company matching
- Retirement plan
- Paid time off (PTO)
- Flexible spending account (FSA)
- Employee assistance program
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
