Food Runner - L'Americain

American Place Casino - Waukegan, Illinois
Waukegan, IL

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Job Details

$14.25 - $22.50 an hour + tips

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Customer communication

Full Job Description

Who WE are:

Our mission is to be Waukegan's top gaming and entertainment hub, renowned for our exceptional hospitality and guest experience. We prioritize our team's development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment in the workplace. With a focus on growth and excellence, we're on the lookout for adaptable, coachable individuals who share our passion for hospitality.

Join us for a journey of growth and success in Lake County’s fastest-growing industry.

Who WE are looking for:

The ideal cook candidate is a skilled, disciplined professional with a strong culinary foundation and a commitment to excellence. They must be detail-oriented, organized, and capable of executing precise techniques under pressure while maintaining composure and cleanliness. A deep understanding of ingredients, presentation, and timing is essential, along with a collaborative mindset and respect for the hierarchy of the kitchen. The candidate should demonstrate passion for hospitality and take pride in contributing to an elevated guest experience through consistently exceptional cuisine.

A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables

Essential Job Functions:

Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
Deliver food orders to a variety of customers in a timely manner.
Accurately explain food orders to chefs, with specific attention to allergies and special requests.
Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
Uphold our food health safety and sanitation principles.
Occasionally check on customers to handle any impromptu requests or issues.
Remove dirty dishes from the table.
Inform management of customer feedback
Deliver food orders to customers quickly and accurately
Uphold sanitation and food safety principles
Bus tables by removing dirty dishes and trash
Check in with customers to ensure their experience is satisfactory
Relay reports of customer satisfaction to the management and relevant parties
Ensure patrons have all the appropriate tableware they need to properly enjoy their food
Assist setting up tables before service with appropriate utensils, napkins and decorations
Handle various impromptu requests from customers

EDUCATION and/or EXPERIENCE:

Preferred:

Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

Outstanding communication and people skills.

Ability to stay professional in a stressful work environment.

Superb multitasking skills.

Benefits:

Medical, Dental, & Vision
Voluntary Life, AD&D, &
Disability Insurance
Volunteer Time Off,
Ventra Program
401K + Employer Match
Paid Time Off
Tuition Reimbursement

Salary Range:

$14.25- $22.50 + Tips

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Who WE are:

Join us for a journey of growth and success in Lake County’s fastest-growing industry.

Who WE are looking for:

A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables

Essential Job Functions:

Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.

Deliver food orders to a variety of customers in a timely manner.

Accurately explain food orders to chefs, with specific attention to allergies and special requests.

Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.

Uphold our food health safety and sanitation principles.

Occasionally check on customers to handle any impromptu requests or issues.

Remove dirty dishes from the table.

Inform management of customer feedback

Deliver food orders to customers quickly and accurately

Uphold sanitation and food safety principles

Bus tables by removing dirty dishes and trash

Check in with customers to ensure their experience is satisfactory

Relay reports of customer satisfaction to the management and relevant parties

Ensure patrons have all the appropriate tableware they need to properly enjoy their food

Assist setting up tables before service with appropriate utensils, napkins and decorations

Handle various impromptu requests from customers

EDUCATION and/or EXPERIENCE:

Preferred:

Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

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