Maryland Pediatric Care is seeking a dedicated and compassionate Medical Assistant to join our healthcare team. In this role, you will support both patients and providers by assisting with clinical care, front-office operations, scheduling, documentation, and insurance-related processes. The ideal candidate is organized, dependable, bilingual in Spanish and English, and comfortable working in a busy pediatric healthcare environment.
We are looking for someone who combines strong clinical and administrative skills with excellent communication and customer service. Your ability to stay organized, protect patient confidentiality, and provide a positive patient experience will be essential to the success of our practice.
Key Responsibilities
- Welcome patients in a professional and friendly manner, verify demographic and insurance information, and complete check-in procedures including triage.
- Prepare examination rooms, maintain appropriate supplies, sterilize equipment, and assist healthcare providers with examinations and procedures.
- Administer vaccinations, perform lab tests, including newborn screening, obtain and accurately record patient vital signs, medical histories, and other clinical information in the electronic health record (EHR).
- Schedule, reschedule, and coordinate patient appointments while managing provider calendars and supporting efficient daily clinic operations.
- Answer incoming telephone calls, respond to routine patient inquiries, provide appointment reminders, and route calls to the appropriate staff members.
- Assist with insurance and third-party billing activities, including insurance eligibility verification and claims-related processes.
- Perform accurate data entry and maintain complete and organized patient and administrative records.
- Support internal communication and coordination among clinical and administrative staff.
- Assist with revenue cycle management activities and other administrative clinical duties and functions as needed.
- Maintain patient confidentiality and handle sensitive information in accordance with applicable privacy requirements.
Required Qualifications
- Previous administrative experience in a healthcare environment is highly preferred.
- Proficiency with Microsoft Office applications, including Word and Excel, for documentation, data management, and reporting.
- Working knowledge of managed care processes, health insurance policies, and revenue cycle management.
- Strong knowledge of medical terminology and experience working with electronic health records (EHR) systems.
- Excellent customer service and interpersonal communication skills, with the ability to interact professionally with patients, families, providers, and coworkers.
- Strong telephone communication, data entry, typing accuracy, and scheduling skills.
- Exceptional attention to detail and the ability to manage multiple responsibilities in a fast-paced medical office.
- Ability to maintain strict confidentiality when handling patient and other sensitive information.
- Medical Assistant Certificate required.
- Bilingual Spanish and English required.
What We Offer
- Paid Time Off (PTO)
- Retirement Plan
Join Our Team
If you are a motivated, organized and dependable Medical Assistant who enjoys working with patients and supporting a collaborative healthcare team, we would love to hear from you. Join Maryland Pediatric Care and contribute your skills to an environment focused on providing quality care and an exceptional experience for our patients and families.
Pay: $18.00 - $21.00 per hour
Benefits:
- Free parking
- Paid time off
- Retirement plan
Work Location: In person
