Job Title: Retail Pop-up Manager
Location: Partridge Creek, MI (on-site)
Summary of Position: Cherry Republic’s Retail Pop-up Manager will oversee all operations of the pop-up location, including store set-up, sales, customer service, employee management, daily operations, and closing the store at the end of the season. This person will support training efforts and management of our Cherry Ambassadors to ensure exceptional customer service and an exceptional environment for our customers.
This is a seasonal position, beginning August 10th, 2026, and ending roughly around January 15th, 2027. As a result, this position is not eligible for the company benefit plan.
Summary of Duties and Responsibilities: As with any job, other duties may be assigned as appropriate.
Store Operations & Administration
- Manage the overall operations of the retail store to achieve performance goals.
- Adhere to company and store budgets, including payroll expense targets.
- Oversee ordering of store supplies from third-party vendors.
- Coordinate and execute required store maintenance.
- Lead and participate in weekly L10 meetings in alignment with EOS procedures.
Customer Experience & Engagement
- Deliver exemplary customer service to all guests.
- Oversee store social media presence to support brand engagement.
- Plan and execute store events and promotions.
- Manage the shipping of customer orders to ensure accuracy and timeliness.
- Merchandising & Inventory Management
- Ensure the availability of merchandise and maintain accurate inventory levels.
- Troubleshoot inventory variances in the ERP system (Acumatica).
- Execute weekly cycle counts to verify stock accuracy.
- Support the end-of-year inventory audit process.
- Maintain all merchandising standards in accordance with Cherry Republic standards of operation.
Staff Leadership & Development
- Onboard and train store staff, ensuring alignment with company expectations.
- Monitor team performance, providing coaching, counseling, and corrective action as needed.
- Create and manage staff schedules based on store hours and sales demand; approve time-off requests and timecards.
- Hold all staff accountable to Cherry Republic store policies and procedures.
- Oversee POS system training for both front and back-end operations.
- Lead and train staff through the Proven Customer Process.
- Serve as a role model, consistently demonstrating Cherry Republic’s values.
Safety, Security & Compliance
- Maintain a safe and clean store environment for employees and customers.
- Oversee store safety and security measures to protect staff, customers, and assets.
- Comply with all operational and health safety requirements.
Supervisory Responsibilities: The Retail Pop-up Manager has direct supervision of all staff, including Operational Keyholders, Retail Ambassadors and pop-up store Interns (anywhere from 1-30 employees).
Necessary Skills:
- Customer-focused with a positive attitude
- Excellent verbal and written communication.
- Highly organized; ability to manage multiple departments.
- Ability to multitask various tasks during on and off season.
- Ability to delegate responsibilities and follow through to ensure tasks are completed and goals are met or exceeded.
- Thorough knowledge of departmental budgeting and tracking of expenses for compliance.
- Ability to successfully lead & manage sales TEAM (s).
- Results-driven
Qualifications for Your Job: To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability you are required to possess. Reasonable accommodations may be made, should you have a disability, to allow you to perform the essential functions.
- Education and/or Experience – High school diploma or G.E.D, and customer service experience in a retail setting.
- Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of customers, managers, and the public.
- Mathematical Skills – Ability to calculate figures and amounts such as cost of goods sold, appropriate product price mark-ups, proportions, percentages. Ability to apply concepts of basic algebra.
- Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to communicate issues accurately and thoroughly to customers and staff.
- Computer Skills – To perform this job successfully, you should have knowledge of Microsoft office, POS systems and inventory management systems. Experience with Shopify and Acumatica is a perk.
- Physical Requirements - This is a position that requires frequent periods of walking from various buildings located on property as well as periods when standing in a stationary period while sitting in front of a computer. Must have the ability to repeatedly lift boxes of 25lbs or more along with the ability to use a ladder, tools used to create displays and all other physical demands necessary to the position. Occasional outside maintenance is also required (i.e. Snow shoveling, sweeping).
