Sports & Performance Physical Therapy is searching for a full time Office Assistant/Front desk receptionist for our outpatient orthopedic clinic in Reno, NV. We are a woman owned small business in the heart of downtown Reno, NV providing exceptional physical therapy care. We specialize in Sports Medicine, Dance Medicine and Orthopedic rehabilitation. Our practice consists of 4 full-time clinicians and one full-time Office Manager.
We are seeking an individual that is:
- High multitasking skills to handle various duties simultaneously, such as answering calls, greeting patients and managing appointments.
- Able to prioritize and determine which tasks are high priority.
- Good time management skills with ability to complete tasks by the end of shift.
- Strong attention to detail with ensured accuracy when handling paperwork, schedules and patient information without errors.
- Problem solving skills with adaptability and quick thinking to help resolve issues efficiently.
- High customer service skills with active listening and positive attitude when working in a busy environment.
- Enjoys being a part of a collaborative team and strong team communication.
- A passion for improving the quality of life for our patients and promoting wellness within the community of Reno.
- Inspired to learn and continue to grow professionally in the field of healthcare.
Requirements include:
- Must be available at least 32+ hours a week.
- Certificate of Medical Assisting encouraged but not necessary.
- Understanding of medical and insurance terminology
- Computer proficiency in Microsoft office suite, EMR/HER and familiarity with office equipment is essential.
- Understanding if HIPPA compliance and patient confidentiality.
- Patient communication: handle high call volume, greeting patients and checking in/out patients.
- Scheduling appointments for patients on a multi-clinician weekly schedule.
- Collections of payments/fees with proficient understanding of insurance billing procedures.
- Data entry with strong accuracy level in medical record system.
Compensation:
We offer a competitive salary based on experience with benefits for full-time employees. We included 120 hours of PTO annually, Health Insurances benefit, continuing education resources and a 401K plan. We are open to applicants seeking part-time employment.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Flexible schedule
- Health insurance
- On-site gym
- Paid time off
Medical Specialty:
- Orthopedics
- Sports Medicine
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Reno, NV 89501 (Required)
Work Location: In person
