Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
Direct clients to online tools available for reviewing vehicle options, packages and features
Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, Navigation, green fuel options, etc)
Explain product performance and benefits
Describe all optional equipment available for customer purchase
Build strong rapport with customers
Perform high-quality, professional and knowledgeable presentation and demonstration of new/used vehicles
Work closely with Sales Manager on pricing tiers associated with different models and their respective technology options
Assist with lead generation by managing incoming email leads & set appointments for vehicle demonstrations all over email and text communication - making sure clients are informed before they walk into the dealership
Prepare vehicle and documents in anticipation of scheduled appointments