Looking for a role where you can combine your passion for coffee, leadership skills, and customer service expertise? Bigfork-Florence Coffee, located in the heart of Bigfork, MT, is seeking a dedicated Shop Supervisor to join our team. If you have a knack for creating a welcoming atmosphere and a year of experience under your belt, we’d love to hear from you!
At Bigfork-Florence Coffee, we pride ourselves on serving exceptional coffee with a side of genuine Montana hospitality. We’re more than just a coffee shop – we’re a gathering place for our community, where every cup is crafted with care, and every customer is treated like family.
As the Shop Supervisor, you’ll play a key role in ensuring the smooth operation of our coffee shop while fostering a positive and productive environment. Your responsibilities will include:
- Leading and motivating the team to deliver outstanding customer service.
- Overseeing daily operations, including opening and closing procedures.
- Ensuring product quality and consistency in every cup.
- Managing inventory and supplies to keep the shop running efficiently.
- Handling customer inquiries and resolving any concerns with a smile.
- Supporting the training and development of team members.
We’re seeking someone who brings enthusiasm, reliability, and a love for coffee to the table. To thrive in this role, you’ll need:
- At least 1 year of experience in a supervisory or team leadership role, preferably in a coffee shop or similar setting.
- Strong communication and organizational skills.
- A customer-focused mindset with the ability to create a welcoming environment.
- A proactive approach to problem-solving and multitasking.
- A passion for coffee and a commitment to quality.
We believe in the power of connection – whether it’s between a barista and a customer or a team working together to make every day better. At Bigfork-Florence Coffee, we celebrate collaboration, dedication, and the simple joy of a perfectly brewed cup of coffee.
If you’re ready to take the next step in your coffee career, we’d love to hear from you! Apply today and join the Bigfork-Florence Coffee family. Let’s make every day a little brighter – one cup at a time.
