About us
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our Mission: Enhancing Lives and Creating Positive Change
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
Our Core Values: Building a Strong Foundation
Our core values are the driving force behind everything we do:
- Growth Together: We believe in personal and professional growth, fostering an environment where everyone can learn and evolve.
- Community & Family: At Ford of Cookeville, we're more than a dealership – we're a community and a family. We work to create a sense of belonging and togetherness.
- Teachability: We are open to learning and continuously improving. Our commitment to being teachable ensures that we stay ahead in an ever-changing automotive landscape.
- Self-Actualization: Striving to be self-actualized individuals keeps us motivated and forward-focused, benefiting both our team and our customers.
About the Role
This is not a traditional shop position. As our Mobile Service Technician, you bring the dealership to the customer. You'll operate from a company-equipped service vehicle, traveling to customers' homes and workplaces to perform Ford recall repairs and routine maintenance on their schedule. No waiting on vehicles to come to you. Just appointments, a well-stocked van, and the autonomy to get the work done right.
If you're a tech who works well independently, keeps clean documentation, and wants to represent yourself somewhere other than a bay, this role is worth a conversation.
What You'll Do
- Perform Ford vehicle recall repairs at customer locations, including private residences and commercial worksites, using dealership-provided equipment
- Complete routine maintenance services including oil changes and tire rotations in the field
- Maintain accurate work orders, parts records, and time documentation for every job
- Communicate consistently with service advisors and dispatch on scheduling, part needs, and job status
- Keep the mobile service vehicle clean, organized, and properly stocked at all times
- Represent Ford of Cookeville professionally in every customer interaction
What We're Looking For
- Must be 25 years of age or older (required for company vehicle operation)
- Proven automotive technician experience with a major OEM such as Chevrolet, RAM, Dodge, or GMC (required)
- Comfortable working independently in field conditions, including driveways, parking lots, and outdoor environments
- Flexibility to accommodate a varied schedule as service demand requires
- Strong documentation habits and attention to detail on work orders
- Valid driver's license with a clean driving record (required)
- Professional, reliable, and at ease meeting customers face-to-face at their home or workplace
- Ford, ASE, or manufacturer certifications are a plus but not required at hire
This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a dedicated Automotive Technician looking to grow your career in automotive repair, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
Ability to Commute:
- Cookeville, TN 38501 (Required)
Ability to Relocate:
- Cookeville, TN 38501: Relocate before starting work (Required)
Work Location: In person
