Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. The ideal candidate will play a crucial role in managing client intake processes, ensuring that all necessary information is collected efficiently and accurately. This position requires strong organizational skills and excellent communication abilities.
Key Responsibilities:
- Conduct intake assessments for new and returning clients, gathering essential medical and personal history.
- Verify insurance coverage and eligibility for services.
- Ensure medication compliance by reviewing and tracking prescriptions for clients.
- Coordinate with healthcare providers, therapists, and case managers to ensure continuity of care.
- Maintain accurate and confidential client records in compliance with HIPAA regulations.
- Provide excellent customer service by addressing client inquiries and concerns with professionalism and empathy.
- Contact or follow up with possible leads to initiate intakes or grow census of the program
- Assist with scheduling initial appointments and follow-ups as needed.
- Discharge planning and activities for clients leaving care
Skills
- Minimum of 1-2 years of experience in mental health, medication management, or healthcare services.
- Self-starter
- Understanding of insurance verification and healthcare documentation.
- Excellent communication and organizational skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in electronic medical records (EMR) systems is a plus.
- Excellent verbal and written communication skills.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
Pay: $22.33 - $26.90 per hour
Work Location: In person
