Medical Assistant / Patient Coordinator (Receptionist)
Adore Luxe Med Spa & Health – Richmond, TX
Adore Luxe Med Spa & Health Clinic is opening its doors in Richmond and is seeking a friendly, organized, and patient-focused medical assistant / patient coordinator to support both our primary care clinic and luxury med spa. This hybrid role combines front desk coordination, clinical medical assisting, and patient education to deliver an exceptional patient experience.
Responsibilities
- Greet patients, manage check-in/check-out, answer phones, and schedule appointments.
- Follow up with patient leads, answer treatment questions, and educate patients on services, memberships, and promotions.
- Verify insurance, obtain prior authorizations as needed, collect copays and payments, and maintain accurate patient records.
- Room patients, obtain vital signs, document medical history, and assist with examinations and in-office procedures.
- Collect and process laboratory specimens.
- Administer injections and vaccines as permitted by certification and state regulations.
- Perform EKGs, injections, specimen collection, and other basic clinical duties within scope.
- Accurately document patient information in the EMR.
- Maintain exam rooms, front desk operations, and inventory and ensure a clean, professional environment.
- Collaborate with providers to maintain efficient patient flow and deliver outstanding customer service.
- Follow OSHA, HIPAA, and infection control standards.
Qualifications
- Minimum 1 year of experience in a medical office performing both front and back-office duties.
- Bilingual: Fluent in both English and Spanish to cater to our diverse clientele.
- Medical assistant experience with rooming, vital signs, injections, EKGs, specimen collection, and assisting with procedures.
- Experience with insurance verification, payment processing, and electronic medical records.
- Strong communication, organizational, customer service, and multitasking skills.
- A medical assistant certification (CMA) and medical aesthetics or sales experience are preferred.
Benefits
- Competitive hourly pay based on experience
- Employee discounts on treatments and skincare products
- Career growth and training opportunities
- Supportive team environment
Be a part of our story from Day One. Help shape the environment and culture of a brand-new Richmond med spa & health clinic.
At Adore Luxe, we empower our clients to look and feel their best, and we empower our staff to do the same.
Job Type: Full-time
Pay: $14.00–$18.00 per hour
Work Location: In-person – Richmond, TX
Pay: $14.00 - $18.00 per hour
Benefits:
Work Location: In person