Under general supervision, performs work at the full-performance level supervising and guiding economic service workers and aides in the performance of eligibility determination duties and record-keeping. Responsible for ensuring that all applications and redetermination for financial assistance in all programs are processed in accordance with established policy. Performs related work as required.
Training: Graduation from an accredited four-year college or university.
Experience: Two years of full-time or equivalent part-time paid employment in a public or private social welfare agency or related experience in interviewing or evaluating claimants for assistance, veteran's or unemployment benefits, insurance or similar programs operating under established criteria for eligibility.
Substitution: Additional work experience as defined above may be substituted for the training on a year-for-year basis.