As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and
software issues, and assisting employees with day-to-day technical support. This role works closely with leadership,
store teams, and vendors to ensure technology systems remain operational and efficient.
What You'll Do as a IT Support Specialist:
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Provide technical support for store and corporate team members
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Troubleshoot hardware, software, internet, and network issues
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Assist with setup and maintenance of computers, printers, POS systems, and mobile devices
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Support company email systems, passwords, and user access management
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Coordinate with third-party vendors and service providers
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Assist with system updates, software installations, and equipment maintenance
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Monitor and help maintain company security and data protection practices
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Support onboarding and setup for new employees and locations
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Document technical issues and resolutions
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Travel to store locations as needed for support and installations
What We're Looking For:
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Previous IT support or technical experience preferred
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Basic understanding of networking, hardware, and software troubleshooting
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Strong communication and customer service skills
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Ability to multitask and prioritize in a fast-paced environment
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Experience with Microsoft Office, Google Workspace, and POS systems is a plus
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Strong problem-solving and organizational skills
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Ability to sit, stand, bend, and lift equipment as needed
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Ability to lift up to 50 pounds occasionally
Why Mega Saver?
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Competitive Pay
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Get paid when you need it with Daily Pay
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Flexible Scheduling/ Holiday Bonuses
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Complimentary Coffee & Fountain Drinks
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Employee exclusive rewards
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Medical, Dental, and Vision Insurance
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401(k) Retirement Plan
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Paid Time Off
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Personalized Career Growth
