Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Springfield, MA branch location. We are looking for a Parts Administrator with experience in trailer, truck, automotive, construction equipment, industrial, or a related industry.
Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance, and who offers a competitive salary, excellent medical, vision & dental benefits, paid vacation, and a matching 401k plan.
Responsibilities:
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Prepare and process purchase orders from procurement through vendor invoice processing.
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Assist with vendor returns and warranty issues.
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Maintain customer, vendor, and product files including pricing to support sales efforts.
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Maintain organized records and files related to parts ordering and product documentation.
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Run required reports to help maintain parts inventory, sales data, and customer back order tracking.
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Open, enter and close work orders for parts transactions.
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Provide assistance with credit card and cash transactions.
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Develop product knowledge through involvement in Company and vendor sponsored training programs.
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Assist with research to provide support to solve customer problems.
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Interface with corporate accounting and administration, as well as other branch locations as needed.
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Perform other tasks as assigned by management.
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Adherence to Company safety program.
Requirements:
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Must have 2+ years of continuous verifiable employment.
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Prior automotive or heavy-duty truck and trailer experience would be a plus.
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Must have experience with inventory administration, controls, and processes.
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Must have good organizational skills.
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Must have experience in customer service.
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Must be able to work along with managers, sales staff, customers, drivers, shop techs and warehouse employees.
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Must be committed to a high level of customer service and satisfaction.
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Must present a professional, positive, results oriented, problem solving attitude.
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Must have good written and oral communication skills.
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Must be able to work in a fast paced, dynamic environment and multi-task.
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Must have good computer skills.
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Must pass a standard pre-employment drug test.
