We are seeking a reliable, professional, and motivated Medical & Wellness Office Assistant to join our team. This position will support both our medical practice and wellness services and is ideal for someone who is organized, personable, comfortable working with patients, and able to manage multiple responsibilities in a fast-paced environment.
Responsibilities
- Assist with front desk and daily office operations
- Greet and assist patients in a professional and friendly manner
- Answer phone calls, text messages, and patient inquiries
- Schedule, confirm, and manage patient appointments
- Assist with patient check-in and check-out
- Collect payments and assist with basic billing/payment questions
- Help maintain patient records and required documentation
- Assist with wellness patient scheduling and follow-up
- Explain available wellness services and programs to patients as appropriate
- Assist with inventory and ensure supplies and products remain stocked
- Maintain clean, organized, and professional patient and office areas
- Assist management and providers with administrative tasks
- Help coordinate patient follow-ups and ongoing care
- Support office promotions, events, and wellness initiatives when needed
- Maintain patient confidentiality and follow HIPAA requirements
Qualifications
- Professional, dependable, and punctual
- Strong communication and customer service skills
- Organized and detail-oriented
- Comfortable speaking with patients in person and over the phone
- Able to multitask and work in a fast-paced medical office
- Comfortable using computers, scheduling systems, and Microsoft Office
- Previous medical office, wellness, med-spa, or healthcare experience preferred
- Bilingual English/Spanish is a must
- Willingness to learn about the medical and wellness services offered by the practice
Schedule
Part-Time to Full-Time. Schedule may vary based on office needs. Candidates should have flexibility and reliable availability.
We are looking for someone who takes ownership of their responsibilities, follows through without constant reminders, provides excellent patient service, and wants to grow with our medical and wellness practice.
Pay: $16.00 - $20.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Flexible schedule
- Opportunities for advancement
Work Location: In person
