Service Manager

McCoy Construction & Forestry -
Merrill, WI

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Job Details

Full-time
8 hours ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Life insurance
Referral program

Qualifications

Managing maintenance teams
Computer operation
Customer communication
Cold calling
Customer service
Program development
Service scheduling
Networking through cold outreach
Shipment tracking for distribution operations
Maintenance schedule management
Hiring
Freight shipment tracking
Team management
Scheduling pickups and deliveries
Construction industry experience
Team training
Phone canvassing
Recruiting
Computer skills
Outbound calling
Senior level
Communication skills
Marketing

Full Job Description

Date Posted: Aug 19 2026 00:00

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Service Manager.

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South-Central Regions, has an opening for a Service Manager.

Our Service Manager position is responsible for managing and optimizing shop work schedules and assigning service technicians to work orders. You will also provide direction and guidance to service technicians in equipment repairs, coordinate field service schedules, oversee and manage the logistics of equipment pickup and delivery.

Essential Duties and Responsibilities (not in order of priority):

Supervising all Service Department personnel and all work orders

Monitors pick-up and deliveries of equipment, customer satisfaction, provides scheduled training needs.

Reports shop goals, hiring suitable candidates, develop service marketing programs.

Performs other related duties as required.

Maintain regular on-site attendance.

Education, Skills & Knowledge Preferred:

5 plus years in heavy duty construction and forestry equipment preferred

Comfortable making cold calls, computer skills, organizational and communication skills

Benefits:

Paid Time Off-80 Hours in the first year!

Competitive pay

$1500.00 Employee referral program

$200.00 annual Work Boot allowance.

$200.00 annual Prescription Safety Glasses allowance.

7 Company Paid Holidays

Medical, Dental, Vision, Short and Long-Term Disability Insurance.

401K with Employer match.

$50,000 company paid Life Insurance Policy.

Uniforms provided and cleaned at no charge.

Annual Incentive Program

Supportive Management team and opportunities for advancement.

Ability to thrive in the McCoy Construction & Forestry family culture.

Flexible work schedule

Support talent recruitment efforts

Here is What You Will Learn:

McCoy Construction & Forestry has Industry-leading training programs led by highly experienced professionals that are offered, within a stable company environment to foster career growth and development.

What Makes Us Different?

McCoy Construction & Forestry offers a unique opportunity to join a growing operation that is part of the McCoy family's longstanding legacy of excellence in the C & F industry, team culture, BRAND POWER with the world - renowned John Deere brand and customer-first service and expertise. These combined sets us apart from any competitor.

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.

Apply Now

Essential Duties and Responsibilities (not in order of priority):

Education, Skills & Knowledge Preferred:

Benefits:

Here is What You Will Learn:

What Makes Us Different?

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