Linen Person- Full Time- Silver Legacy

Caesars Entertainment -
Reno, NV

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Job Details

Full-time
10 days ago

Qualifications

Customer communication
Writing skills
In-person customer service
Employee relationship building
English
Guest rapport building

Full Job Description

Under direction of the Lead Houseperson and Section Supervisors, cleans assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants.

Dust, vacuum, and clean the following areas of the Hotel: hallways; lobby; service and guest elevator tracks; vending areas; storage and supply areas; emergency stairwells; exit areas; and other areas as assigned. Ash urns in guest elevator lobbies must be maintained throughout your shift
Assist in minor maintenance, such as changing light bulbs, unplugging toilets, etc.
Physically stock and maintain linen and supply rooms
Assist Guest Room Attendants as assigned; deliver supplies to GRA carts as needed including full cleaning bottles
Perform heavy duty maintenance and cleaning as assigned
Learn and uphold the quality customer service standards at all times
Personal appearance standards are to be maintained at all times
Complete training of Blood borne Pathogen procedures.
Attend regular departmental meetings as scheduled
Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which is required
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned

Organizational skills
Understand and comply with all company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read, and communicate verbally in English and Spanish
Self-motivated, detail oriented. Possess initiative, high energy level
Well groomed, good personal hygiene
Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures
High school education or equivalent preferred
Previous housekeeping experience is recommended but not required

ADDITIONAL REQUIREMENTS

Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated. Work entails use of solvents/oils, mechanical and electrical devices. May come into contact with fumes/odors and dirt/dust. Work is done in high places and occasionally on slippery surfaces.
Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests.
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors; occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying; seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

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