Treatment Coordinator
We are seeking an organized, patient-centered Treatment Coordinator to join our growing dental practice. This role is ideal for a strong treatment coordinator with proven sales ability, high treatment acceptance success, and a passion for helping patients move forward with the care they need.
The coordinator will work directly with the doctor and practice manager to help the practice meet performance metrics while delivering an exceptional patient experience. The ideal candidate is a confident communicator, experienced in financial discussions, and insurance coordination within a fast-paced dental office.
Responsibilities
Treatment Presentation & Financial Coordination
- Present treatment plans clearly and confidently to patients
- Help patients understand clinical recommendations, insurance coverage, and financial responsibilities
- Achieve high treatment acceptance through strong communication and relationship-building skills
- Secure patient commitment and schedule treatment efficiently
- Present payment options and facilitate financing applications, including third-party financing such as CareCredit and Cherry
- Work closely with the practice manager to meet office metrics and operational goals
- Deliver exceptional customer service and maintain a welcoming patient experience
- Adapt to changing priorities and support overall office efficiency
Qualifications
- Previous dental front office and treatment coordinating experience required
- Proven track record of high treatment acceptance and strong sales performance preferred
- Strong negotiation and communication skills
- Ability to discuss sensitive financial topics with empathy and professionalism
- Experience with accounts receivable, collections, and insurance coordination
- Strong organizational and multitasking abilities
- Familiarity with third-party financing platforms such as CareCredit and Cherry preferred
Schedule
- Full-time
- Monday–Friday
- Flexibility for 2 Fridays off a month
Benefits
- Competitive compensation
- Guaranteed retirement match
- Annual bonus opportunities
- Paid time off
- Paid sick leave
- Free dental care
- Family dental plan
- Health insurance
- Continuing education opportunities
Compensation
Pay range is $30-35 per hour depending on experience and proven treatment acceptance success. We are especially interested in candidates with strong leadership experience and a history of high treatment acceptance rates.
However, we are also open to candidates who may not yet have leadership experience but do have strong treatment coordination experience and are looking to grow into a leadership role.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
