3 Palms Hotel in Tucson has an opportunity for full time Front Desk Agents with excellent customer skills. The Hotel Front Desk Agent runs reports, takes reservations, welcomes and registers our guests and even serves as a concierge. A caring attitude, a sparkling personality, and a friendly disposition are a must.
Applicants must have a flexible schedule. The schedule includes overnight shift (11pm-7am) on Saturday and Sunday.
Job Description
The Guest Service Agent will greet guests, perform all check-in and check-out functions, disburse room keys and inform guests about hotel facilities and services. Additional responsibilities including accommodating guest requests, answering and routing calls appropriately, taking guest reservations, posting charges and handling cash and credit card transactions and other duties as assigned, checking on room status. Run reports, corrects mistakes, charges deposits for upcoming stays, and other duties as assigned.
Requirements Include
Guest Services Agents are required to have good computer skills, and a professional vocabulary and polished appearance. Hotel front desk experience preferred. Previous hotel experience required. Customer service skills and enthusiasm a must!
We are looking for dependable, team players with excellent customer service skills. You may land the job based on your zest for life and attitude as well as your smarts. If you can deliver stellar service, you can join our team!
Job Type: Full-time
Pay: From $15.45 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
