Schedule: Monday-Friday only (closed weekends – enjoy your Saturdays and Sundays!)
About Us
We're a family-owned auto repair shop in Appleton that's been growing strong – sales up for the last three years, recent shop expansion, and a rock-solid 4.9 Google rating. We focus on honest recommendations, high-quality repairs, and delivering an exceptional customer experience every day.
Our goal is simple: take care of our customers, take care of our team, and build long-term relationships based on trust.
Why Join Our Team?
We understand that many great service advisors get burned out dealing with unrealistic expectations, lack of support, or shops that prioritize sales over customer relationships. We're different:
- Established and growing shop with a strong reputation in the community
- Talented technicians who perform quality work and communicate clearly
- Supportive ownership that values your input and ideas
- Modern shop management systems and efficient processes
- Team-oriented culture where everyone works together to succeed
- Company-paid training to help you grow professionally
What You'll Do
As a Service Consultant, you'll be the bridge between our customers and technicians. You'll:
- Build trust and long-term relationships with customers
- Greet customers and guide them through the repair process
- Present repair recommendations and maintenance needs clearly and professionally
- Create estimates and communicate vehicle status updates
- Coordinate workflow between customers and technicians
- Deliver an exceptional customer experience from check-in to vehicle pickup
- Help drive shop growth while maintaining honesty and integrity
Perks & Benefits
- 5-day work week (Monday-Friday, no weekends!)
- 8 paid holidays
- Paid floating day off for your birthday (use it whenever works for you)
- PTO: 10 days after 90 days (first year), increasing to 15 days after 2 years
- Company-paid training and professional development
- Health insurance
- Supportive team environment
- Career growth opportunities
What We're Looking For
We're looking for someone who:
- Has previous service advisor, service writer, sales, or customer service experience
- Communicates confidently and professionally
- Can build trust with customers and explain repairs in a way they understand
- Is organized, detail-oriented, and able to multitask in a fast-paced environment
- Works well with technicians and team members
- Wants to be part of a growing company that values people and integrity
Automotive experience is preferred, but we're willing to train the right person who has strong customer service and sales skills.
If you're looking for a long-term career with a growing company that values its employees and customers, we'd love to talk with you.
How to Apply
Respond to this posting with your resume and a quick note about your experience. We're ready to chat!
We look forward to hearing from you – let's build something great together.
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
- Paid holidays
- Paid training
- On-the-job training
Work Location: In person
Pay: $53,315.94 - $100,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
