About Us: We are Maryland's leading healthcare training school, offering CNA/GNA Nursing Assistant and other healthcare training programs. We work with many of the area's leading hospitals, nursing homes, assisted living facilities, government agencies, and grant providers. We pride ourselves on the quality of our education and professionalism of our faculty and administration. Our corporate office is located in Annapolis, Maryland, where the successful candidate will report for work.
Position Summary: It Works Learning Center is seeking an experienced, highly organized, and detail-oriented CNA-I Program Coordinator to oversee the daily administration, coordination, and successful operation of our Nursing Assistant training programs. The successful candidate will serve as a central point of contact for students, instructors, clinical partners, employers, grant agencies, and regulatory organizations. This position is responsible for coordinating class starts, managing student records, ensuring compliance with Maryland Board of Nursing requirements, tracking attendance and testing requirements, supporting instructors, and assisting students throughout their training experience. The position requires periodic travel to classroom locations throughout Maryland to support in-person class starts, orientations, clinical activities, hiring events, and program operations.
Essential Duties and Responsibilities
- Coordinate CNA-I program enrollment.
- Manage student onboarding, enrollment, and orientation processes.
- Maintain accurate student records and documentation.
- Track attendance, clinical hours, testing requirements, and program completion.
- Ensure compliance with Maryland Board of Nursing requirements and company policies.
- Coordinate class schedules, instructor assignments, and classroom logistics.
- Serve as a liaison between students, instructors, employers, grant providers, and regulatory agencies.
- Assist students with program requirements, scheduling, and resource referrals.
- Coordinate and support in-person class starts and orientations at training locations.
- Travel to classroom sites as needed to support instructors, students, and program operations.
- Assist with state audits, accreditation reviews, and compliance reporting.
- Prepare reports, spreadsheets, and documentation for management and funding agencies.
- Participate in community outreach, recruitment activities, and hiring events.
- Provide exceptional customer service to students, graduates, employers, and community partners.
- Supervise program activities and assist with continuous improvement initiatives.
- Perform other duties as assigned.
Qualifications
- College Degree required.
- Minimum five (5) years of program management, educational administration, healthcare program coordination, or related management experience required.
- Demonstrated experience coordinating multiple projects.
- Proficiency in Microsoft Office, especially Excel, Word, Outlook, and Teams.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience maintaining confidential records and sensitive information.
- Ability to work independently and as part of a team.
- Must possess reliable transportation and be willing to travel to training locations and events throughout Maryland.
Preferred Qualifications
- Experience working with healthcare training programs.
- Experience with workforce development or grant-funded programs.
- Knowledge of Maryland Board of Nursing requirements and healthcare education standards.
- Experience working with adult learners and diverse student populations.
- Experience with student information systems, compliance tracking, and reporting requirements.
Benefits
- Paid Time Off
- Meaningful Work Supporting Students Entering Healthcare Careers
Work Location In Person: Corporate Office: Annapolis, MD 21403Applicants must be able to reliably commute to Annapolis and travel to classroom locations throughout Maryland as needed.
Equal Opportunity Employer: It Works Learning Center, Inc. is an Equal Opportunity Employer and values diversity in the workplace.
To Apply: Please submit your resume and cover letter for consideration.
Job Type: Full-time
Benefits
- Paid Time Off
- Professional Development Assistance
Experience
- Program Management or Administrative Management: 5 years (Required)
- Program Coordination: 3 years (Preferred)
- Healthcare Education, Workforce Development, or Training Programs: 3 years (Preferred)
- Supervisory or Leadership Experience: 2 years (Preferred)
License/Certification
- Driver's License (Required)
Work Location: In Person with local travel required.
Pay: $50,469.16 - $60,780.06 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
