We make smiles about more than teeth. We are committed to helping you find the courage, confidence, and freedom to focus on what matters most. We are a fun, family friendly office, seeking a dependable and energetic Insurance Billing Coordinator to be part of a growing team! Fun working environment, with a focus on caring for our patients, community and team members! If you are an experienced Insurance Billing Coordinator and have a stellar personality with a willingness to learn, look no further. If you need to change offices, need a career change, or just need a change of pace apply today.
We invite you to join our team where we live and breathe our core values:
- Be 100: We embrace total responsibility, 100% of the time.
- Inner Smiles:We radiate cheerfulness and cultivate internal joy.
- Bold Enough:We dare to be bold because we genuinely care, aiming to inspire possibilities.
- It's About the Experience:We craft unforgettable experiences for both our team members and patients alike.
Duties include:
- Prepare, audit, and submit clean claims (primary & secondary) daily.
- Ensure correct CDT codes, provider NPI/Tax IDs, and attachments (X‑rays, periodontal charts, narratives).
- Post EOB/ERA payments and adjustments; reconcile daily deposit reports.
- Work A/R by aging bucket (0–30, 31–60, 61–90, 90+) with production targets.
- Manage denials & appeals with well-supported narratives and timely re-submissions.
- Handle pre‑authorizations, pre-determinations, and coordination of benefits.
- Partner with the clinical team to improve documentation and reduce write‑offs.
- Treatment follow ups
- Treatment planning/presenting with patients
- Going over financing options with patients
- Answering phones and scheduling, and checking out patients
Qualifications:
- Dental office experience
- Strong dental administrative support skills
- Familiarity with EHR systems such as Open Dental
- Knowledge of dental terminology and HIPAA regulations
- Experience with multi-line phone systems and clerical duties
- Ability to manage dental records and collections effectively
Job Type: Full-time
Benefits:
- 401(k) with company matching after 1 year of employment
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday 8 to 5pm
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
