Unique Repair Services is seeking a friendly, organized, and customer-focused Customer Service Representative to join our growing team.
This is a full-time, on-site position where you will help customers, schedule service appointments, support our technicians, and play a key role in delivering an outstanding customer experience.
✅ Starting Pay: $20 per hour
✅ Performance Bonuses Paid Every Payroll
✅ Monday–Friday Schedule
✅ Full-Time Position
✅ Medical, Dental, and Vision Insurance
✅ 401(k) with Company Match
✅ Paid Time Off
✅ Internal Promotion Opportunities
✅ Supportive Team Environment
✅ Company Swag
You take ownership and solve problems instead of waiting for someone else to do it.
You enjoy helping people and understand that great customer service creates loyal customers.
You are reliable, ethical, and able to stay organized in a fast-paced environment.
You are comfortable using computers, learning new software, and multitasking throughout the day.
You communicate professionally and know how to build trust with customers over the phone.
Most importantly, you are motivated to succeed and contribute to a winning team.
• Answer and manage incoming customer calls
• Schedule service appointments and maximize booking opportunities
• Identify customer needs and provide solutions
• Build strong customer relationships through professional communication
• Accurately document customer interactions
• Maintain customer records and account information
• Meet individual and team performance goals
• Support technicians and other departments as needed
• Minimum of 1 year of customer service, call center, scheduling, or sales experience
• Strong phone communication and active listening skills
• Strong computer and software skills
• Ability to multitask and work efficiently in a fast-paced environment
• Ability to type at least 40 words per minute
• Strong verbal and written communication skills
• Strong reading comprehension and basic math skills
• Availability to work between 8:00 AM and 6:00 PM, Monday through Friday
• Valid authorization to work in the United States
• Ability to pass a pre-employment background check and drug screening
• You dislike speaking with customers throughout the day
• You struggle with multitasking and working in a fast-paced environment
• You are uncomfortable using computers and technology
• You prefer minimal interaction with coworkers and customers
If you are looking for a stable career with growth opportunities, competitive pay, performance bonuses, and a team that values your contribution, we would love to hear from you.
Apply today and become part of the Unique Repair Services team.
- Employment Type: Full-time
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Work Hours: 40 to 40 hours work
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Required Education: High school or equivalent
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Required Experience: Mid level(1) years
