We are seeking a detail-oriented and dependable Full-Time Title Clerk to join our growing operations team. This position is responsible for processing automotive title and registration transactions accurately and efficiently while maintaining excellent communication with clients, counties, and internal team members.
The ideal candidate is organized, able to work in a fast-paced environment, and capable of managing multiple deals and deadlines simultaneously. We are looking for someone who takes ownership of their work, follows through on outstanding items, and helps keep deals moving rather than waiting to be told what to do next.
This is an in-office position with opportunities for growth within a rapidly expanding company.
Key Responsibilities: Title & Registration Processing
- Process automotive title and registration transactions accurately and timely
- Review deal paperwork for completeness and accuracy
- Prepare title applications and supporting documentation
- Submit transactions through county systems and online portals
- Monitor deal status from intake through completion
- Resolve title and registration discrepancies as they arise
- Ensure compliance with state and county requirements
Deal & Workflow Management
- Maintain organized and accurate deal files
- Monitor aging and incomplete deals
- Follow up on missing paperwork, signatures, payments, and documentation
- Communicate with dealerships, lenders, counties, and customers regarding outstanding items
- Prioritize urgent transactions and deadlines appropriately
- Keep internal systems updated with accurate notes and statuses
Problem Solving & Communication
- Troubleshoot rejected or delayed transactions
- Research title issues and identify solutions proactively
- Communicate effectively with team members regarding deal status and issues
- Escalate complex problems when necessary while taking initiative to resolve issues independently when possible
- Help identify recurring problems and process improvements
Daily Office Responsibilities
- Support overall workflow and office operations
- Assist coworkers when workloads become heavy
- Maintain professionalism and urgency throughout the workday
- Participate in training and process improvement initiatives
- Contribute to a positive, team-oriented environment
Ideal Candidate Traits
- Self-motivated and dependable
- Strong sense of urgency
- Detail-oriented and organized
- Problem solver who does not wait for constant direction
- Team player with a positive attitude
- Able to adapt quickly in a fast-moving environment
- Takes pride in accuracy and efficiency
What Success Looks Like
- Deals are processed accurately and efficiently
- Outstanding items are followed up on proactively
- Problems are identified and resolved quickly
- Clients and team members receive timely communication
- Work is completed with minimal oversight and strong attention to detail
Hidden Application Instruction
To help us identify detail-oriented applicants, please include the phrase “ownership matters” somewhere in your application.
Pay: $16.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Please type the phrase: “ownership matters” below to confirm you carefully read the job posting.
- You have 12 deals waiting on missing items, multiple client emails, and a county rejection to handle today. How would you prioritize your workload?
- This position requires strong attendance and urgency. Are you comfortable being fully in-office Monday–Friday?
- What do you believe is the most important part of processing title work accurately?
- What steps do you personally take to make sure important tasks do not fall through the cracks?
Work Location: In person
