ABOUT URBAN TRIAGE, INC.
Urban Triage, Inc. is on a mission to transform culture, institutions, and communities to
ensure a humane future. At the same time, we engage systems in implementing systematic,
sustainable, equitable, and clinically sound approaches to health behavior and prevention.
We are poised to do this through education, community support services, and advocacy that
systematically reduces and eventually works to eliminate barriers such as inadequate
education, lack of access to resources, and class and health disparities.
Our goal is to promote positive health outcomes and reduce significant health disparities at
the community level. We do this by meeting basic needs and then engaging communities
through educational opportunities and effective advocacy at multiple levels. We stand in the
gap for those most in need through advocacy, transformative education, and critical
coordinated services between partner organizations, city officials, and community resources.
Most critically, we do this with the community's trust and track record to carry out the work.
POSITION OVERVIEW
The Emerging Adults Respite Worker supports the Emerging Adults Resident Mentor position
which is a live-in position that supports vulnerable youth aged 18-21 who are transitioning
out of foster care or residential care settings or are experiencing homelessness and housing
insecurities. The aim of the Respite Worker is to provide a safe, stable, caring, trauma
informed, and supportive living environment in which youth can develop and practice
independent living skills in a shared and supported environment when the Resident Mentor
is gone. Additionally, the program supports youth in their transition to an independent and
permanent living arrangement to garner the resources and practical skills needed to secure
and keep permanent housing.
The Respite Worker position is also a live-in position and serves as a back-up to the
Resident Mentor to create a safe, stable, caring, and supportive living environment for our
youth tenants at the Roth Street House. The Respite Worker acts as a positive role model for
these youth, leading by experience and example and showing them how to take
responsibility for all elements of independent living such as cooking, budgeting, household
maintenance, and health routines. and more broadly in their personal conduct within the
community. The Respite Worker will ensure that all services are provided by the Urban
Triage Mission, Vision, and Value Statements; Code of Conduct; and Policies and
Procedures.
QUALIFICATIONS
- Be committed to the mission of Urban Triage.
- Be passionate, trustworthy, and empathetic when working with staff and program
participants.
- The ability to build relationships with different types of people, including program
participants, organization members, and healthcare providers.
- Good communication and interpersonal skills and can speak concisely to youth residents
and Care Team members.
- Flexible and able to adapt to different situations.
- Ability to keep all information private and confidential.
- High-quality organizational skills.
- The ability to build relationships and coalitions within the community.
- Excellent verbal, written, critical thinking, and problem-solving skills.
- Possess a valid state-issued Driver's License.
- Must be able to pass a criminal background check.
- Have a strong understanding of cultural competency with the target population.
- Bilingual (English/Spanish) strongly encouraged.
- This is a live-in, overnight position.
- Basic housekeeping skills.
TASKS AND ROLES
- Develop appropriate relationships with the youth residents of the Roth Street House.
- Be a positive role model in the home, leading by example in showing others how to take
responsibility for household chores and routines and how to manage their day-to-day
living needs.
- Be respectful and considerate of the youth residing in the home.
- Participate in discussions, house meetings and training sessions.
- Participate in a minimum weekly supervision with a member of the Operations team.
- Be a liaison with Operations staff on a regular basis on issues affecting the youth
residents.
- Always act in the best interests of the resident youth.
- Protect the confidentiality of the youth residents.
- Ensure that the policies and procedures of Urban Triage are adhered to.
- Resolve minor in-house disputes with residents.
- General administrative duties include but are not limited to maintaining and ensuring
housing contracts are signed and adhered to, maintaining log sheets, and managing the
day-to-day activities of the Roth Street House.
- Maintain activity calendars and databases (HMIS, Keela, and Google Suite).
- Perform general management duties, including but not limited to resident check-ins,
training, and development.
- Attend all appropriate program-related meetings to ensure compliance with program
requirements.
- Other duties as assigned.
BENEFITS
- Life, Dental, and Vision Insurance.
- Employee Wellness Benefits up to $10K for executive-level employees.
- Receive 4 Weeks of Vacation plus PTO and Sick Leave Annually.
- Two Weeks of Paid Time Off for Christmas Break.
DISCLAIMER
The job description has been designed to indicate the general nature and essential duties
and responsibilities of work performed by employees within this job title. It may not contain a
comprehensive inventory of all duties, responsibilities, and qualifications required of
employees to do this job.
COMPLIANCE REQUIREMENT
This job adheres to the ethical and legal standards and behavioral expectations outlined in
the code of business conduct and company policies. As a component of job responsibilities,
employees may have access to covered information, cardholder data, or other confidential
information that must be protected at all times. In connection with this, all employees must
comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as
described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as
all data security guidelines established within the Company’s Handbook of Privacy Policies
and Practices and Information Security Policy. Furthermore, it is every employee’s
responsibility to comply with the company’s Code of Business Conduct. This includes but is
not limited to adherence to applicable federal and state laws, rules, and regulations, as well
as company policies and training requirements.
