Job Summary
We are seeking a proactive and detail-oriented Assistant Property Manager to join our dynamic property management team. In this role, you will support the overall operations of a multi-family residential property, ensuring exceptional tenant relations, efficient administrative processes, and compliance with all relevant regulations. Your energetic approach will help foster positive community environments, streamline leasing activities, and assist in maintaining property standards. This position offers an exciting opportunity to develop your career in property management while making a tangible difference in tenants lives.
Responsibilities
- Assist in managing lease or rental agreement processes, including lease preparation, renewals, and terminations, ensuring accuracy and compliance with legal standards
- Support property leasing activities by conducting property tours, screening prospective tenants, and coordinating application procedures using property management software
- Handle tenant inquiries with excellent customer service skills via phone, email, or in person, addressing concerns promptly and professionally
- Maintain detailed records of tenant interactions, rent payments, maintenance requests, and legal documentation in accordance with property management policies
- Collaborate with maintenance teams to coordinate property upkeep and repairs, ensuring facilities are well-maintained and compliant with safety regulations such as Fair Housing laws
- Assist in managing rent collections, late notices, and delinquency follow-ups while upholding conflict management strategies to resolve disputes amicably
Qualifications
- Proven experience in real estate administrative roles or property management companies; familiarity with property management software like Yardi or OneSite is highly preferred
- Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities
- Ability to handle multiple tasks efficiently through effective organization skills such as data entry, filing, and contract management
- Experience with lease or rental agreement management and familiarity with contracts related to property leasing or facilities management
- Office experience demonstrating proficiency in administrative tasks including filing systems and CRM (Customer Relationship Management) tools
- Knowledge of property maintenance procedures and facilities management practices is a plus
- Strong negotiation skills for upselling amenities or services that enhance tenant satisfaction while supporting revenue goals
Join us to be part of a vibrant team dedicated to creating welcoming communities through exceptional property management. Your energy and expertise will help shape positive living environments while advancing your career in the real estate industry!
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
