Job Summary
Join our dynamic team as a Customer Service Receptionist / Cashier, where your enthusiasm and dedication will create a welcoming shopping experience for every customer. In this lively role, you'll be the friendly face that assists shoppers with their purchases, manages transactions efficiently, and ensures the store remains organized and inviting. Your energy and communication skills will help foster customer loyalty, promote products through engaging demos and upselling, and contribute to a vibrant retail environment. Whether handling cash, guiding product selections, or providing exceptional service, you'll play a vital role in delivering a positive shopping journey.
Duties
- Greet customers warmly and provide excellent service to ensure a positive shopping experience.
- Operate the point-of-sale (POS) system accurately to process sales, returns, and exchanges while handling cash and electronic payments securely.
- Assist customers with product information, including conducting product demos when appropriate to highlight features and benefits.
- Upsell related products or accessories to enhance customer satisfaction and increase sales opportunities.
- Maintain store merchandising standards by organizing shelves, restocking items, and ensuring displays are attractive and inviting.
- Manage inventory by stocking shelves efficiently and conducting regular stock checks to prevent shortages.
- Handle customer inquiries via phone with professional phone etiquette, providing clear information or directing calls as needed.
- Support team members through supervising experience when applicable, helping train new staff or guiding less experienced colleagues.
- Promote store promotions and loyalty programs to encourage repeat business.
- Ensure cleanliness and safety standards are maintained throughout the store environment.
Requirements
- Strong communication skills with the ability to engage customers effectively in both person and over the phone.
- Bilingual abilities are highly valued to serve diverse customer needs better.
- Proficiency in operating POS systems, cash handling, and basic math for accurate transactions.
- Enthusiastic demeanor as you will be the customers first point of contact. The experience is won or lost with you!
- Demonstrated ability to upsell products confidently while maintaining excellent customer service standards.
- Ability to work flexible hours including weekends and evenings as needed.
- Positive attitude with a proactive approach to teamwork and customer engagement. Join us in creating an energetic shopping environment where every customer feels valued! Your enthusiasm can make a real difference in people's day-to-day lives while developing valuable retail skills that open doors for future growth.
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
