Job Title: Office & Operations Assistant – Valet Parking Services
Overview
We are seeking a dynamic, organized, and proactive Office Assistant to play a vital role in the day-to-day operations of our growing valet parking business. This is not just a standard desk job; you will be the central hub connecting our clients, management, and field team. The ideal candidate will handle everything from first-contact client inquiries to maintaining the readiness of our field equipment, ensuring our high standards of service are met every day.
Responsibilities & Duties
- Client Relations & Quoting: Answer incoming phone calls and emails professionally; gather event details to provide accurate service quotes to potential clients.
- Employee Scheduling: Assist management with coordinating and managing weekly schedules for our valet attendants and event supervisors.
- Equipment Management: Maintain and organize vital valet equipment (e.g., key podiums, lockboxes, umbrellas, signage, and tickets) to ensure everything is clean, functional, and ready for deployment.
- Administrative Support: Perform daily data entry, maintain digital filing systems, and draft operational documents using office software.
- Logistics Coordination: Act as a communication bridge between the office and active valet locations to handle real-time updates or scheduling adjustments.
Qualifications
- Tech-Savvy: Strong computer literacy is required. You must "know your way around a computer" and be comfortable learning new scheduling or logistics software.
- Software Proficiency: Proven familiarity with Microsoft Excel (for tracking quotes and data) and Microsoft Word (for letters and contracts).
- Communication Skills: Exceptional phone etiquette and clear written communication for interacting with high-end clients and staff.
- Organizational Skills: A high level of attention to detail with the ability to multitask in a fast-paced service environment.
- Active Mindset: Willingness to handle the physical aspect of organizing and keeping field equipment neat and presentable.
Hours & Compensation
- Schedule: Operational hours for this position range between 9:00 AM and 9:00 PM. Actual set shifts and weekly hours will be finalized and nailed out at the time of hiring to find a mutually beneficial schedule.
- Position Type: Paid (Hourly)
Pay: From $16.00 per hour
Work Location: In person
