Administrative Coordinator
Stellar Pro Roofing – Columbus, OH
Stellar Pro Roofing is seeking a highly organized and dependable Administrative Coordinator to support our growing team. This position is ideal for someone who enjoys staying organized, communicating with customers, managing multiple tasks, and helping keep a fast-paced office running smoothly.
The Administrative Coordinator will serve as a central point of contact for incoming calls, lead follow-up, appointment scheduling, customer communication, and general administrative support.
Responsibilities
- Answer incoming phone calls and assist customers professionally
- Contact new leads and schedule appointments for our sales team
- Follow up with existing leads, customers, and prospects
- Maintain accurate customer information in the CRM
- Confirm appointments and support scheduling efforts
- Manage office emails and customer communications
- Maintain organized digital and physical records
- Assist with data entry, spreadsheets, and administrative reporting
- Support invoicing, document management, and general office tasks
- Assist management with various administrative projects
- Help ensure office processes remain organized and efficient
Qualifications
- Strong organizational skills and attention to detail
- Professional phone and customer service skills
- Strong written and verbal communication abilities
- Comfortable working with computers and learning new software
- Proficient with Microsoft Excel, Outlook, and Word
- Ability to manage multiple priorities and deadlines
- Self-motivated and able to work independently
- Reliable, professional, and dependable
Preferred Qualifications
- Experience with QuickBooks
- Experience working in a customer service or administrative role
- Experience with CRM systems
- Bilingual (English/Spanish)
Bonus Skills (Not Required)
- Social media management
- Basic photo or video editing
- Content creation for Facebook, Instagram, TikTok, or YouTube
- Experience with Canva or similar design platforms
Job Type
Schedule
- Monday–Friday
- Day Shift
- Flexible as business needs require
About Stellar Pro Roofing
Stellar Pro Roofing is a rapidly growing roofing and exterior restoration company committed to providing exceptional customer service and quality workmanship. We are looking for a team member who is organized, detail-oriented, and ready to grow with us as we continue expanding.
Pay: $15.00 - $20.00 per hour
Benefits:
Work Location: In person
