Job Summary
Join our dynamic medical billing office as a Front Desk Coordinator, where you'll be the welcoming face and organizational hub of our healthcare administrative team! This energetic role is perfect for someone passionate about providing exceptional patient service, managing medical records, and supporting clinical operations. You'll handle a variety of administrative tasks and ensure smooth office flow—all while maintaining strict confidentiality and compliance with healthcare regulations. Your proactive approach will help create a positive experience for patients and streamline our billing processes.
Duties
- Manage multi-line phone systems with professional phone etiquette; respond promptly to inquiries from patients, providers, and insurance companies.
- Maintain organized medical records and files in compliance with HIPAA regulations; update electronic health records (EHR) systems.
- Assist with billing-related tasks such as coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical coding standards to support accurate claims submission.
- Support office management by handling clerical duties including filing, data entry and documentation review to ensure smooth clinic operations.
Requirements
- Proven experience in a medical office setting or healthcare administrative support role is highly desirable.
- Strong knowledge of health insurance processes including verification, claims submission, and Medicare/Medicaid procedures.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft; proficiency in Microsoft Office Suite is essential.
- Excellent communication skills with bilingual ability preferred to serve diverse patient populations effectively.
- Understanding of medical terminology, CPT coding, ICD coding, and clinical confidentiality policies to ensure accurate documentation review and compliance.
- Ability to handle multi-line phone systems efficiently while demonstrating professional customer service skills.
- Strong organizational skills with attention to detail; capable of managing multiple tasks such as intake processing, insurance verification, and filing simultaneously.
- Office experience in a healthcare environment combined with clerical expertise in medical records management is preferred.
Join us in delivering outstanding administrative support that empowers healthcare providers and enhances patient care! We are committed to fostering a supportive work environment where your skills make a meaningful difference every day.
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Experience:
- mdical billing office: 2 years (Required)
Work Location: In person
