Oversees implementation of performance improvement activities. Facilitates PI skill building and team training. Reviews the collection and evaluation of clinical information about key aspects of patient care and collaborates with clinical directors, unit managers, and physicians to resolve clinical problems and improve patient care and service. Develops and supports development and implementation of accreditation and licensure compliance strategies. Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs
