Technical Operations & Automation CoordinatorJob Overview
We are seeking a highly organized, detail-oriented, and technically skilled Technical Operations & Automation Coordinator to support executive leadership, office operations, digital systems, automation, cloud tools, spreadsheets, websites, and technical workflows across a fast-paced, multi-company business environment.
This is a technical operations role with administrative responsibilities, not a traditional administrative assistant position. The right candidate must be comfortable handling normal office and executive support duties while also working with Google Sheets applications, Google Apps Script, Python, Google APIs, Google Cloud, AWS, AI tools, automation platforms, websites, email systems, and online business applications.
The ideal candidate is someone who enjoys solving problems, building better systems, automating repetitive work, learning new tools quickly, and supporting business operations with strong technical skills.
Important Candidate Fit
This role is best suited for someone who has hands-on experience with business technology, automation, spreadsheets, scripting, cloud tools, and digital workflows.
This role is not a good fit for someone who only has basic administrative assistant experience, basic data entry experience, or basic Microsoft Office skills.
The right candidate should be able to independently research technical problems, follow documentation, troubleshoot systems, build spreadsheet-based tools, write or modify scripts, work with APIs, and help improve business processes using technology.
Key ResponsibilitiesTechnical Operations, Scripting & Automation
- Build, improve, and maintain internal business systems using spreadsheets, scripts, automation tools, cloud platforms, and online applications.
- Write, edit, or troubleshoot scripts using Google Apps Script, Python, JavaScript, VBA, or similar tools.
- Automate repetitive tasks involving spreadsheets, email alerts, reports, document generation, file organization, forms, data cleanup, and workflow tracking.
- Use AI tools, automation platforms, APIs, and scripts to improve company workflows and reduce manual work.
- Research technical problems, test solutions, follow technical documentation, and implement fixes carefully.
- Coordinate with outside developers, IT vendors, software vendors, hosting providers, and support teams when needed.
- Help create repeatable systems, templates, workflows, checklists, and automations for company operations.
Google Sheets Applications, Google Apps Script & Data Systems
- Create and maintain advanced Google Sheets and Excel systems for tracking, reporting, financial records, inventory, projects, vendors, tasks, and operations.
- Build functional applications inside Google Sheets using formulas, linked tabs, dashboards, forms, scripts, validation rules, conditional formatting, and automated workflows.
- Create Google Forms, Google Sheets dashboards, logs, trackers, approval systems, and internal business tools.
- Use Google Apps Script to automate Google Sheets, Gmail, Google Drive, Google Forms, and related Google Workspace tools.
- Pull, clean, import, export, deduplicate, reconcile, and organize data from multiple systems.
- Troubleshoot spreadsheet formulas, scripts, data logic, API connections, and automation errors.
- Create reports, dashboards, logs, and tracking systems for management.
Google APIs, Google Cloud, AWS & Cloud Systems
- Assist with setup, maintenance, and troubleshooting of Google Cloud, Google APIs, Google Workspace, AWS, and cloud-based business systems.
- Work with Google Sheets API, Gmail API, Google Drive API, Google Forms, Google Apps Script, and other Google Workspace automation tools.
- Help set up and troubleshoot API credentials, service accounts, OAuth access, user permissions, cloud storage, and connected applications.
- Assist with Google Cloud or AWS tasks, including cloud storage, basic server setup, API configuration, hosting dashboards, permissions, and vendor coordination.
- Follow technical documentation and carefully implement setup steps for APIs, cloud platforms, web tools, and automation systems.
- Help manage users, access controls, shared folders, permissions, and connected cloud applications.
AI Tools & Workflow Automation
- Use AI tools to support document creation, research, data organization, reporting, process improvement, and workflow automation.
- Help implement AI-assisted workflows for emails, documents, reports, spreadsheets, task tracking, customer communications, and internal processes.
- Research and test new AI tools, automation platforms, and technical solutions.
- Create prompts, templates, checklists, workflows, and process documents to improve productivity.
- Use tools such as ChatGPT, Gemini, Claude, Zapier, Make, Google Apps Script, APIs, and similar platforms to improve business operations.
Website, Web Server, Hosting & Online Application Support
- Assist with website maintenance, content updates, forms, pages, plugins, landing pages, and basic design changes.
- Help manage domains, DNS records, hosting accounts, SSL certificates, redirects, website backups, and related website settings.
- Support basic web server maintenance and troubleshooting, including hosting dashboards, cPanel, WordPress hosting, cloud hosting, and server control panels.
- Troubleshoot website errors, broken links, form submission issues, email delivery problems, hosting issues, login issues, and domain/DNS problems.
- Assist with SaaS platforms, CRM systems, contractor platforms, customer portals, internal web tools, and cloud-based business applications.
Executive Administrative & Office Support
- Provide administrative support to company executives and leadership.
- Manage calendars, appointments, meetings, reminders, interviews, vendor meetings, contractor meetings, and project meetings.
- Draft, edit, proofread, and format professional emails, letters, reports, agreements, job posts, internal documents, and business communications.
- Track tasks, deadlines, action items, and follow-up items to ensure completion.
- Organize executive priorities, documents, projects, communications, and business workflows.
- Handle confidential company, financial, employee, contractor, customer, and business information with discretion.
- Assist with office operations, vendor coordination, filing, records, supplies, shipping, logistics, inventory, and general administrative support.
- Support multiple affiliated companies and maintain clear separation of records, files, and workflows.
Technical Documentation & Business Documentation
- Create, edit, and maintain professional technical and business documentation using Microsoft Word, Google Docs, Excel, PDFs, and related tools.
- Develop and update procedures, reports, forms, manuals, compliance documents, internal process documents, and technical records.
- Format documents professionally with headings, tables, headers, footers, page numbers, spacing, version history, and consistent formatting.
- Convert, compile, organize, and generate high-quality PDF documents from Word, Excel, images, forms, and other formats.
- Maintain organized document histories and version control across multiple companies.
Required Qualifications
- Hands-on experience with technical operations, automation, business systems, technical administration, or similar work.
- Strong experience with Google Sheets and Excel beyond basic data entry.
- Experience building spreadsheet-based tools, dashboards, trackers, reports, or internal systems.
- Experience with Google Apps Script, Python, JavaScript, VBA, or similar scripting tools.
- Experience with Google Workspace, Google APIs, Google Cloud, AWS, or cloud-based business systems.
- Experience using AI tools and automation platforms to improve workflows.
- Ability to troubleshoot websites, email systems, online applications, cloud platforms, scripts, APIs, and general software issues.
- Strong computer and technical troubleshooting skills.
- Strong administrative, organizational, and communication skills.
- Ability to work independently with minimal supervision.
- Ability to learn new software, scripts, platforms, AI tools, and technical concepts quickly.
- Strong attention to detail and ability to proofread documents carefully.
- Ability to manage multiple priorities across multiple companies.
- Ability to handle confidential information professionally.
Preferred Technical Skills
- Google Sheets application development
- Google Apps Script
- Python scripting
- JavaScript
- VBA / Excel macros
- Google APIs
- Google Cloud
- AWS
- API setup and troubleshooting
- AI tools and workflow automation
- Zapier, Make, or similar automation platforms
- Google Workspace administration
- Microsoft 365 administration
- Website maintenance
- WordPress
- DNS and domain management
- Web server maintenance
- cPanel or hosting dashboards
- Cloud storage and permissions
- Data cleanup and reporting
- Spreadsheet automation
- PDF and document automation
- Technical documentation
Candidate Must Be Comfortable With
- Writing or modifying scripts
- Troubleshooting technical issues independently
- Building systems in Google Sheets
- Working with APIs and cloud tools
- Using AI tools for productivity and automation
- Learning unfamiliar software quickly
- Following technical documentation
- Managing both technical and administrative tasks
- Working in a fast-paced small business environment
- Supporting multiple companies and projects at the same time
This Role Is Not a Good Fit For Someone Who
- Only wants traditional administrative assistant work
- Has only basic computer skills
- Is not comfortable troubleshooting technical issues
- Is not willing to learn scripting, automation, cloud tools, or APIs
- Needs step-by-step instructions for every task
- Is uncomfortable researching and solving problems independently
- Does not enjoy working with spreadsheets, systems, online tools, and automation
Ideal Candidate
The ideal candidate is a technical problem-solver who also has strong administrative and organizational skills. This person should be able to support executives and office operations while also improving the company’s digital systems, spreadsheets, cloud tools, websites, AI workflows, scripts, APIs, and automation processes.
The strongest candidate will have hands-on experience with Google Sheets applications, Google Apps Script, Google APIs, Google Cloud, AWS, Python, AI tools, automation platforms, website maintenance, and technical troubleshooting.
This person should be able to work independently, learn quickly, research solutions, follow technical documentation, ask good questions when needed, and take ownership of tasks without constant supervision.
Work Location: Hybrid remote in Wylie, TX 75098.
Pay: $74,474.55 - $98,603.76 per year
Experience:
- Scripting: 5 years (Required)
Work Location: Hybrid remote in Wylie, TX 75098
