Summary:
Care Medical Group is seeking a top-notch Medical Receptionist to join our team! This position requires a high level of integrity and maturity due to the nature of our business. We are a high-volume clinic and are looking for someone to keep up with our patient flow and excel in providing professional and compassionate care to every patient we see.
Hours/Week: Monday through Friday, 25-30 hours per week, occasional weekend availability as needed.
Pay Rate: Starts at minimum wage or based on experience
Job Setting: Private practice with Walk-in, Express Care service
Job Duties:
- Greeting and checking in patients and visitors
- Answering/managing multi-line phones, correspondence
- Patient scheduling, payment processing, verifying insurance, etc.
- Communicate professionally and effectively with other Administrative Staff and Medical Providers to troubleshoot issues and patient requests
- Complete records requests and process other administrative requests
- Scan and maintain documents in a timely and accurate manner
- Stocking supplies
- Adhere to all confidentiality and HIPAA requirements
- Participate in staff meetings and present updates on patient flow, concerns, ideas, etc...
- Support a positive team environment
Skills/Requirements:
- Excellent customer service skills
- Ability to communicate with patients respectfully and compassionately at all times
- Ability to work in a fast-paced environment while maintaining composure and professionalism
- Great work ethic/attitude, and able to multitask proficiently
- High level of integrity- This position requires a mature demeanor, as you will be dealing with highly sensitive information
- Proven ability to diffuse difficult situations
- Detail-oriented and accurate in data entry and other documentation
- Computer competency
- Electronic medical record (EMR) familiarity
- HIPAA compliance
- Time management and organization
Equipment Operated: Position requires the use of a multi-line phone, computer, fax machine, copier, tablets, barcode scanner, label printer, electronic signature pad, some medical diagnostic and treatment tools, and personal protective gear. Additionally, the position requires the ability to drive and operate a vehicle.
Required Education: High School Diploma
Experience Required: Experience working in a clinical setting is a plus!
Physical Requirements: This position requires the ability to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.
Working Conditions: Job duties frequently require intense concentration and attention to detail, with the ability to work at a fast pace. Ability to lift objects weighing 30 lbs. or less.
Work Environment: Work takes place at a single location in an Urgent Care Department which is part of a multi-specialty clinic.
Care Medical Group is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Pay: $19.13 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Bellingham, WA 98226: Relocate before starting work (Required)
Work Location: In person
