Position Overview
We are seeking a highly organized, resourceful, and proactive Executive Operations Associate to work closely with company leadership and support the day-to-day execution of the business. This is a hands-on role for someone who enjoys solving problems, taking ownership, keeping projects moving, and stepping into whatever needs attention.
Rather than a traditional administrative or scheduling-focused position, this role sits across executive support, business operations, sales operations, project coordination, and special initiatives. You will work directly with leadership while partnering across sales and marketing to improve processes, organize information, follow through on priorities, and make sure important work gets completed accurately and on time.
The ideal person is someone who can be given a goal or problem, figure out what needs to happen next, and take it from there.
Key Responsibilities
- Work directly with company leadership on day-to-day business priorities, operational needs, and special projects, taking ownership of details and following initiatives through completion
- Help keep projects and priorities organized across the business, coordinating with team members, tracking next steps, and making sure important items do not fall through the cracks
- Support sales operations by processing contracts, maintaining accurate CRM information, tracking activity and performance, and helping improve the processes behind the sales team
- Take on research, reporting, documentation, and analysis projects that give leadership better information and help the company make faster, more informed decisions
- Identify inefficiencies in existing workflows and help create simpler, more organized processes for managing information, contracts, customer activity, reporting, and internal communication
- Serve as a point person across different areas of the business, helping connect leadership, sales, marketing, clients, vendors, and other partners when something needs to get done
- Support customer and account initiatives through professional outreach, follow-up, research, issue resolution, and coordination with internal team members
- Assist with marketing and business development projects, including email campaigns, customer communications, data organization, campaign tracking, and follow-up
- Learn and become highly proficient with Salesforce, A to Z Tradeshow Software, Microsoft Office, and other business systems, helping the team get more value from the technology already in place
- Handle a wide range of special projects and unexpected business needs, bringing a flexible, problem-solving mindset and a willingness to step outside a traditional job description
Qualifications
- College degree or equivalent professional experience
- Highly organized with strong attention to detail and an ability to manage several priorities without needing constant direction
- Strong judgment and problem-solving skills, with the ability to take an assignment, understand the goal, and figure out how to move it forward
- Clear and professional communicator who is comfortable working directly with leadership, clients, vendors, and internal team members
- Strong follow-through and a natural tendency to take ownership rather than wait to be told every next step
- Comfortable working with data, reports, contracts, CRM systems, spreadsheets, and other operational information
- Tech-savvy and comfortable learning new platforms, with proficiency in Microsoft Office and experience with Salesforce, ACT, or other CRM systems considered a plus
- Able to work effectively in a fast-moving environment where priorities can change and responsibilities may extend beyond a traditional job description
- Interested in growing into broader responsibility across business operations, executive support, project management, or Chief of Staff-type work
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Delray Beach, FL 33483
