The System's Depot is a growing regional distributor of security and fire protection products, Access Control, Burglar, CCTV, Fire Alarms, and Wire and we are seeking a Sales & Operations Associate for our Duluth, GA branch.
This is a front-line, in-branch role for someone who thrives on variety — greeting walk-in customers at the counter, handling phone orders, keeping inventory accurate, supporting branch administrative needs, and occasionally getting out to visit customers in the field. You'll be a key part of making sure the branch runs smoothly day to day.
What You'll Do
- Take and process customer orders in person at the counter and over the phone
- Provide accurate product information, pricing, and availability to contractors and installers
- Enter and manage orders in the ERP system; follow up on backorders and special orders
- Receive, stock, and organize incoming inventory; perform regular cycle counts
- Monitor stock levels and flag reorder needs to avoid stockouts
- Pull and prepare orders for will-call pickup and outbound delivery
- Keep the branch floor, counter, and warehouse organized and presentable
- Support walk-in customers with basic product guidance and cross-sell opportunities
- Assist with returns, exchanges, and resolving order discrepancies
- Provide general administrative support: filing, data entry, basic reporting, and document/account tracking
- Occasionally visit local customers on-site to support relationships, deliveries, or account needs
What We're Looking For
- 1-3+ years of experience in a counter sales, inside sales, or warehouse/inventory role — distribution or trade industry a plus
- Comfortable multitasking between customer-facing sales and behind-the-scenes operations
- Basic inventory management experience (receiving, cycle counts, stock organization)
- Strong communication skills, in person and by phone
- Comfortable with computer systems for order entry and inventory tracking
- Detail-oriented with good follow-through on order accuracy
- Ability to lift and move product as needed in a warehouse environment
- Familiarity with security/fire products (access control, burglar, CCTV, fire supplies, wire) a strong plus, but not required
- Comfortable handling light administrative tasks and occasional local travel to customer sites; valid driver's license required
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Vision insurance
Work Location: In person
