Primary Responsibilities
The Systems Manager takes a proactive, leadership role in managing the technical aspects of the project, actively coordinating with a variety of Government representatives, other contractors, and project components, anticipating problems, and handling staff management. Specific duties include:
- Managing user help desk support, system and user documentation, and system and user training.
- Overseeing the development of configuration management, risk analysis, and disaster recovery solutions, particularly for web-hosted litigation data.
- Ensuring that system and data security are adequately implemented and enforced.
- Consulting with the government COR, directing and supervising staff, ensuring conformance to functional requirements, technical design, and work standards, and ensuring successful work completion, timeliness of deliverables, and quality control.
- Overseeing a team of data processors, senior systems analysts, DBAs, and other technical staff.
- Overseeing and managing all phases of Relativity One (from creating workspaces to ARM’ing workspaces).
- Managing and generating complex productions (load-ready and searchable PDF / native file productions).
- Training staff on performing analytics and performing tasks.
- Providing Case Managers, attorneys, and opposing counsel with technical feedback on ESI specifications.
- Creating, troubleshooting, and repairing Review (formerly Active Learning Projects) in Relativity.
- Prioritizing tasks and resolving technical issues for data processors.
- Creating statistical reports providing information on collection, filtering, processing, review, and productions.
- Staying abreast of emerging electronic discovery litigation support technology and processes.
- Maintaining current knowledge of available software applications and areas of expertise.
- Contributing to regular briefings on new technology and process improvements regarding electronic discovery.
- Participating in legal proceedings (i.e., 26(f) conferences) and providing technical feedback.
- Managing servers and available space.
QualificationsBasic Qualifications
- Very senior-level position requirement.
- Windows-based systems require specific hands-on experience setting up and running those systems and applications.
- Browser-based systems require extensive hands-on experience setting up and maintaining browser-based applications.
- At least 6 years of first-line management experience.
- Experience in implementing user support with HelpDesk.
- Significant experience developing and deploying new applications to an established user group.
- In-depth experience in a litigation support environment.
- Excellent oral and written communication skills.
- Strong management, systems analysis, leadership, communication skills, and attention to detail.
- Thorough knowledge of the litigation discovery process and the EDRM workflow.
- In-depth demonstrated ability to generate complex PowerShell scripts and review/correct PowerShell scripts from staff.
- Undergraduate degree required, preferably in computer science or information management/technology disciplines.
- Must be a US Citizen.
- Must be able to obtain a Public Trust.
Desired Qualifications
- Trial support experience.
- Certification in an eDiscovery program.
- In-depth hands-on experience with establishing a separate, dedicated local area network.
- In-depth hands-on experience with setting up specialized databases or customized applications for analyzing litigation case data.
- Availability to work extended hours on short notice depending on Production or Court-mandated deadlines.
- In-depth hands-on experience with Case Map, Text Map, MS Access, and Relativity aIR.
- Graduate degree in computer science or information management/technology
Benefits (employee contribution):
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.
Pay: $100,000.00 - $120,000.00 per year
Work Location: In person
