Job Title: HR Analyst
Location: Jacksonville FL, Onsite – Locals only
6+ months contract
Video Interview
- Experience managing and analyzing data from multiple sources
- Strong customer service and communication skills
- Experience with case management systems and handling HR inquiries
- Proficiency utilizing HRIS systems (ADP Workforce Now) and Excel for reporting and analytics
Roles & Responsibilities
1. Benefits & Retirement Plan Administration
- Monitor weekly feeds, maintain documentation, and resolve discrepancies with benefit vendors and ADP.
- Perform quarterly reconciliations for Benefits enrollment and payroll, including documentation and issue resolution.
- Prepare census reports and manage periodic data requests.
- Compile and validate files for annual non-discrimination testing for 401(k), HSA, and FSA plans.
- Support annual Department of Labor (Form 5500) reporting.
- Prepare, organize, and manage documentation for annual 401(k) audit requirements.
2. HR Shared Services & Tier 1 Support
- Serve as the primary point of contact for Tier 1 HR support, addressing a wide range of associate inquiries across core HR functions, processes, and policies.
- Provide accurate, timely responses to HR questions using the Deskpro case management system.
- Collaborate with HR leaders to escalate and resolve complex or specialized issues.
- Perform data validations and support resolution of system or process issues.
- Review and approve job descriptions for alignment with Job Architecture standards.
3. HRIS, Data Integrity & System Enhancements
- Partner with IT and HRIS teams on data validation, system testing, enhancements, and troubleshooting.
- Configure and maintain HRIS modules, system tables, workflows, and business processes.
- Conduct periodic reviews of system access and security controls for HR vendors to maintain compliance and safeguard associate information.
- Perform quarterly validation of new states for Workers’ Compensation compliance.
4. Reporting, Analytics & Compliance
- Produce and maintain clear, accurate HR reports, dashboards, and tracking tools using analytical software such as Excel, Power BI, or Tableau to support data driven decision making.
- Deliver ad hoc reporting and analytics to support issue resolution, leadership requests, and first paycheck-of-year audits.
- Respond to ad hoc reporting requests across HR functions.
- Generate quarterly Rewards & Recognition (R&R) reports for leadership and monthly reports for the Associate Experience team.
Role Descriptions: Deliver accuracy and productivity as informed to meet the overall goals of the business.
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- HR/HRIS: 3 years (Required)
Ability to Commute:
- Jacksonville, FL 32212 (Required)
Work Location: In person
