Iron Mountain is seeking a motivated and experienced IT Systems Engineer to join our Global Digital Solutions (GDS) Service team onsite in Dallas, Texas. In this role, you will be responsible for managing a variety of managerial, technical, and analytical duties across enterprise, server, and desktop systems while ensuring all resource commitments and project deliverables are met in a high-volume environment.
You will join a high-visibility team dedicated to driving support commitments and improving service operations across our Global Business and Infrastructure groups.
What You’ll Do
- Lead the technical operation and maintenance of enterprise networks and server environments (including Windows Server 2016/2022 and SQL Databases) to ensure constant system availability and meeting Service Level Agreements (SLAs).
- Collaborate with cross-functional teams, DevOps, and external vendors to troubleshoot complex technical issues and manage new site builds that meet Global Digital Solutions standards.
- Ensure strict compliance with Government standards and organizational policies by performing Security Technical Implementation Guides (STIGs) and Security Content Automation Protocol (SCAP) scans to maintain audit readiness.
What You’ll Bring
- 5+ years of experience in Information Technology, specifically managing large-scale application environments and leading technical teams.
- Strong technical expertise in Windows 10/11, Active Directory, Internet Information Services (IIS), and hardware installation for Nutanix and network switches.
- Proven ability in complex problem-solving, project management, and maintaining network security (including Transmission Control Protocol/Internet Protocol (TCP/IP) and firewalls).
- A Bachelor’s degree in a related field and the ability to obtain/maintain U.S. Government clearances (U.S. Citizenship required).
What We Offer (Benefits)
- Location: On-site daily.
- Second shift 4:00 PM – 12:30 AM.
- Travel: Limited travel up to 15%.
- Compensation: Competitive compensation and benefits aligned with experience.
- Work-Life Balance: Flexible work options and paid time off to support your well-being.
- Well-being: Comprehensive health, wellness, and retirement plans.
- Growth: Opportunities for continuous learning and professional development.
#OPS
Pay: From $81,200.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
Work Location: In person
