Location: West Allis, WI
Job Type: Full-Time
Pay: $30.00–$36.00 per hour, based on verified experience, leadership ability, and demonstrated skills
Schedule: Monday–Friday, 8:30 AM–5:00 PM
JOB DESCRIPTION
SUMMIT GRANITE STONE AND CABINET DESIGN is hiring a Lead Countertop Installer to join and help lead our growing installation team.
This is a senior-level position for an experienced stone professional who can not only perform high-quality countertop installations, but also lead an installation crew, make sound decisions in the field, communicate effectively with customers and internal teams, and take ownership of installation quality from departure through job completion.
The Lead Countertop Installer is expected to set the standard for quality, safety, professionalism, efficiency, teamwork, and honest communication on every project.
Candidates should have at least 7 years of verifiable professional countertop installation experience, with demonstrated ability to independently lead residential and commercial installation projects.
LEADERSHIP & RESPONSIBILITIES
- Lead installation crews and coordinate responsibilities at the job site
- Review the day's projects, drawings, materials, sinks, backsplashes, tools, and installation requirements before leaving the facility
- Ensure countertops and related materials are properly loaded, secured, transported, handled, and installed
- Verify job-site conditions before installation and identify conditions that may affect safety, quality, or successful completion
- Make appropriate field decisions regarding seams, leveling, fitting, field modifications, supports, sinks, backsplashes, and other installation conditions
- Direct and assist other installers while maintaining a productive and respectful work environment
- Train and coach less-experienced installers on Summit installation standards and best practices
- Inspect completed installations and ensure Summit's quality requirements are met before leaving the job site
- Communicate installation issues, field changes, damage, missing information, customer concerns, or required follow-up promptly and accurately
- Work closely with measurement, fabrication, sales, design, and production personnel to ensure information is transferred accurately before, during, and after installation
- Maintain professional and respectful communication with customers, contractors, builders, designers, coworkers, and supervisors
- Ensure installation vehicles, tools, equipment, and job-site materials are properly maintained and cared for
- Complete required job documentation, photos, notes, and installation reports accurately
EXPERIENCE REQUIRED
- Minimum 7 years of professional countertop installation experience
- Professional installation of granite, quartz, quartzite, marble, natural stone, and similar countertop materials
- Advanced skills with seams, undermount sinks, drop-in sinks, full-height backsplashes, leveling, fitting, supports, and field adjustments
- Ability to safely perform stone modifications and corrections on the job site when necessary
- Strong ability to diagnose installation problems and determine the safest and most appropriate solution
- Proven ability to safely handle, move, transport, and install heavy and fragile stone
- Ability to recognize when additional personnel, equipment, support, or management involvement is required
- Previous experience leading an installation crew or mentoring other installers strongly preferred
- Ability to read and understand countertop drawings, measurements, layouts, and installation instructions
- Ability to communicate effectively in English with customers, coworkers, and supervisors and understand job and safety instructions
- Valid driver's license, acceptable driving record, reliable transportation, and authorization to work in the United States
PERFORMANCE, QUALITY & SAFETY
The Lead Countertop Installer is responsible for both their own workmanship and the overall quality and execution of the installation crew assigned to the project.
Installation teams are generally expected to safely and professionally complete approximately 2–3 full kitchen installations OR 2–3 full bathroom installations per day, depending on project size, travel, complexity, job-site conditions, and required field work.
A full kitchen commonly includes approximately 3–5 stone pieces, while a full bathroom may include approximately 2–3 pieces.
Production expectations will never override safe handling or quality requirements.
Safety and quality are non-negotiable.
The Lead Installer is expected to:
- Follow applicable OSHA safety requirements and Summit safety procedures
- Ensure required PPE and proper stone-handling equipment are used
- Enforce safe lifting, carrying, transportation, and installation practices within the crew
- Protect customer property throughout the installation
- Ensure undermount sinks are properly supported and installed according to Summit procedures
- Ensure natural stone is properly sealed when required
- Verify seams, overhangs, supports, backsplashes, sinks, and finished installation quality before leaving the project
- Stop work and communicate with management when conditions create an unacceptable safety, quality, or property-damage risk
COMMUNICATION & ACCOUNTABILITY
The Lead Countertop Installer serves as the primary field representative of Summit during many installations.
We expect our Lead Installers to communicate professionally, transparently, respectfully, and honestly, including when mistakes, unexpected conditions, or installation challenges occur.
Problems should be identified and communicated quickly so that the installation, fabrication, measurement, and sales teams can work together toward the correct solution.
Monday–Friday, 8:30 AM–5:00 PM
- 40-hour standard workweek
- Two 15-minute paid breaks and one 30-minute unpaid lunch
- 5 days PTO
- 5 paid holidays
- Approved overtime when appropriate; all hours worked are recorded and paid
- Employee discount
- Referral program
- Continued professional development
- Opportunities for advancement and increased leadership responsibility
Occasionally, an installation may extend beyond normal working hours because of job-site conditions, installation complexity, travel, or unexpected circumstances. The Lead Installer is expected to work with the crew and management to properly complete or safely secure the project.
All new hires must complete required employment eligibility verification.
SUMMIT GRANITE STONE AND CABINET DESIGN is an Equal Opportunity Employer.
Pay: $30.00 - $36.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
Experience:
- Countertop Installation: 7 years (Required)
Work Location: In person
